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Trupanion was there for me EVERY STEP OF THE WAY with my previous Allie-Girl. I can't imagine ever having another dog without having Trupanion to protect him/her. Both of my new rescues (Carson and Leah) have Trupanion even though I hope they stay happy and healthy!

I like Trupanion and I would recommend; however, if this survey is related to my recent customer experience, I would give Trupanion a 0-1 -- I replied to the email and never heard back from the representative.

Easy to sign up, price is good, great customer service

Very friendly Eduardo in Seattle.

Using the Figo app is a breeze especially when filing a claim. Whenever I’ve called a team member for support, they have my information available and they’re ready to assist.

I have been with healthy paws for several years now. I’ve had good experiences with customer service and filing a claim is easy due to the mobile app. You just take a picture of the bill with your phone and you’re good to go! However, what most impressed me was the customer service. My dog Emma had to have two breast tumors removed, and I received a follow up email on how she was doing. Luckily she is doing fine and the tumors were benign. You don’t see that very often with any insurances nowadays. Their genuine concern is what got me to write this review. I always recommend having pet insurance in general. I highly recommend Healthy Paws. When you don’t need to use your insurance, it’s a blessing. However, when you do, it sure alleviates the stress of having to pay for a large lump sum, alongside the worries you already have about the well-being of your beloved pet.

Prompt service and payment. Wish the insurance covered wellness visits, though. Preventive medicine is SO important!

Healthy Paws Pet Insurance review I was lucky enough to have insured my beloved cat a few years ago. Mrs. Fat, as she is lovingly called due to her love of food and pleasantly plump appearance, came to me as a rescue in 2013 after being abandoned by former owners not just once, but twice and was found wandering the streets of a friend of mines neighborhood. From the moment I brought her into my home Fatness stole my heart. I went through a horrible divorce that involved abuse and Fatness has always been my touchstone, my true north. She is my family and I cannot imagine my life without her. Over the past few months Fatness blood work started showing some out of the ordinary readings and after being admitted to ICU right before Christmas, the team at Sugarland Veterinary Specialists expertly took care of her and fast-tracked her into surgery and biopsies to get the right diagnosis. Procedures I could never have afforded without Healthy Paws. I was frantic and besides myself with worry and grief and Healthy Paws not only made me feel safe and protected and that I could provide the love and care my pet so desperately needed. They even went above and beyond to help with direct pay on a moments notice as things were moving so fast and it was the week before Christmas. On Christmas Eve Fatness was diagnosed with Liver Disease. Although my heart is broken that my furry family member received this painful and eventually terminal diagnosis; through the continued help and support of Healthy Paws, she is being treated with a combination of home and hospital therapy and support and as I write this is lounging outside on her patio in the sun. If you have a pet, please enroll them in Healthy Paws and on behalf of Fatness and myself, here's to as many days in the sun as possible. Love, Beth Levine owner of Mrs. Fat aka Fatness.

Tim was very helpful and quick on sending me a form to start my pre-approval process.

Super fast and easy to use.