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I really like how easy it is to submit claims. However I feel that taking up to 30 days to pay the claim on a straight forward bill is a bit excessive.

Just great service overall

Nationwide is a great insurance partner! I have recommended them to about 20 colleagues now here in the office as they have supported my family (people and pets) through the last 5 years, including one of my beloved dog's cancer treatments. We love Nationwide pet insurance! Whenever I see the commercial on TV, I always sing the song...Nationwide is on my side!

This has helped us take care of our cats so much better. Great piece of mind for all ages of cats.

VPI Pet Insurance (Nationwide) is great to have. When I need to get advice, I can call and get the support I need. I called a few months back about of all things, my dog ate a chocolate bar that he retrieved out of my purse. VPI was there and walked me through what I needed to watch for. I file a claim and they take it from there. Yes, over time the rates have gone up just as it does for all of us as we get older, but it is well worth the money and to have these great people available 24/7 is awesome! Thank You, Thank You from not only me, but Maxwell and Hines as well!!!

Very pleased with the plan we have for Jake. My only complaint, if you can call it a complaint, is that it seems to take some time to get reimbursed.

Quick recovery of funds very happy we have nationwide! Thank you

Wonderful Pet Insurance Company to deal with

We are unhappy that your review of our claims from December on took so long. Our rescue puppy was on Science ID prescription food==canned and dry that our vet prescribed. We were afraid to wean him off it for fear of recurrence of gut issues. I made several phonecalls--was told by 2 of your personnel the food should be covered. The final ruling- it was not covered. Hundreds of dollars in food bills. He must be diarrhea-free for 6 months before you'll cover food prescription. I pay for the highest coverage and am dissatisfied that I could not get a clear answer ongoing while bills racked up. A friend with a similar situation had her pet insurance covered the prescribed food. I would not recommend your plan.

Never really had a problem with claims. Just takes a little bit long to receive payment.