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Everything is easy. The claim form is simple, you get reimbursed within a week in most cases, and they keep you posted step by step by email. Couldn't ask for a better process. I'm always recommending Pets Best Insurance.

Pippa had a Urinary tract infection which made for many uncomfortable and expensive trips to the vets. Pet's Best was professional and prompt in all correspondence and payment. Thanks so much and Pippa thanks you too!!! LK

Trupanion was there when we needed it. In the past when our pets had become ill, the vet bills would mount quickly. After a couple of trips to the vet cost us a few thousand dollars, my wife and I invested in a Trupanion policy. While we hoped we would never have to file a claim, we wanted to know that in the event that an unexpected emergency occurred, we would have financial support for the vet costs. Unfortunately one of our cats was stricken with acute leukemia. After two weeks of tests and blood transfusions, the only course of treatment left was to put our beloved Cleo to sleep. The loss of one of our pets was very difficult, but thankfully we had Trupanion and the vet bills did not add to the grief.

Trupanion was there when we needed it. In the past when our pets had become ill, the vet bills would mount quickly. After a couple of trips to the vet cost us a few thousand dollars, my wife and I invested in a Trupanion policy. While we hoped we would never have to file a claim, we wanted to know that in the event that an unexpected emergency occurred, we would have financial support for the vet costs. Unfortunately one of our cats was stricken with acute leukemia. After two weeks of tests and blood transfusions, the only course of treatment left was to put our beloved Cleo to sleep. The loss of one of our pets was very difficult, but thankfully we had Trupanion and the vet bills did not add to the grief.

I have been satisfied with this insurance for my three beagles who are 11, 11 and 8. The plan has definitely saved me some money. They are good about following up with phone calls to see how your pet is doing. My only complaint is that , when one of my beagles had to see an eye specialist (the only one in our town), Pet insurance still reimbursed based on the average cost in towns similar to mine across the states. I understand when they do that for regular vet procedures, but I had no choice but to use the only ophthalmologist in town. This should have been take into consideration by Pet insurance. When one has only one option, the full amount should be paid for that option. It doesn't happen often but when it does it only seems fair that Pet insurance pay for all of it. All in all, it's a good company.

Trupanion has been extremely helpful throughout this entire process. Every time I've called, each representative I've spoken to has been efficient and quick to respond to all my requests.

Trupanion has been extremely helpful throughout this entire process. Every time I've called, each representative I've spoken to has been efficient and quick to respond to all my requests.

After being with the same vet clinic for 6+ years I got a bad diagnosis took my dog for a 2nd opinion only to learn that she had a compensated cardiac disease with a murmur. The insurance claim was approved and I was reimbursed for the services all within 2 weeks or less start to finish. They even called me a week later to ask about her and wished her well. So impressed with their customer service..

My cat Rusty was acting very strange around his litter box. He was crying and couldn't urinate. To make a long story short, I took him to the vet right away and the vet said he had a urinary blockage. I submitted my claim to the ASPCA insurance and was reimbursed very quickly. Also, someone called me twice to see how Rusty was doing. I thought that was terrific!

My cat, Rusty, had a urinary blockage. The insurance covered the majority of the expense. The best part was that they called to follow-up on how Rusty was doing. They called twice. I was very pleasantly surprised. Rusty is fine!