Reliable
Trustworthy insurance fast claim service
- INSURER:
Nationwide
- POSTED: 07/23/2018
- BY: Janice
- BREED: Pomeranian
- AGE OF PET: 7 - 10
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Awesome
I would recommend this company to anybody who had a pet.
- INSURER:
Nationwide
- POSTED: 07/23/2018
- BY: Kim
- BREED: Basset Hound
- AGE OF PET: 7 - 10
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Smart to have pet insurance
I think it's smart to have pet insurance but sometimes the deductible and amount Trupanion pays each month doesn't t make it as worth it. However, It's still smart to have the insurance in case of disaster.
- INSURER:
Trupanion
- POSTED: 07/21/2018
- BY: Megan
- BREED: Pembroke Welsh Corgi
- AGE OF PET: 7 - 10
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Des is great, Nationwide, not so much
Des was awesome! She is knowledgeable about pets & diagnosis codes and she went the extra mile to provide incredible customer service! I wish there were more people like her! Nationwide, however, is becoming a typical insurance company. I know they are in the business to make money, but they seem to be covering less and costing more. My vet recommended them as being the best, but I am less and less sure I agree.
- INSURER:
Nationwide
- POSTED: 07/19/2018
- BY: Tanya
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Efficient company with great service.
Suzy Q is doing great. Thank you for your excellent follow-up. I just referred a friend to you, who has a brand new puppy. I really appreciate the great service you give to your clients and your concern for their animals. Thank you again, Linda Marcus
- INSURER:
Nationwide
- POSTED: 07/17/2018
- BY: Linda
- BREED: Maltese
- AGE OF PET: 7 - 10
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I am very pleased with Nationwide.
I am very pleased with Nationwide. They are really prompt with payment of claims and keep the cost of vet care down.
- INSURER:
Nationwide
- POSTED: 07/17/2018
- BY: Evelyn
- BREED: Nova Scotia Duck Tolling Retriever
- AGE OF PET: 7 - 10
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Great to have insurance!
I was debating bringing my dog to the vet for a last minute appointment since i noticed her paw was bleeding. Luckily I was able to get in to see the vet and he prescribed her an antibiotic and checked her paw. While I was disappointed with the $50 vet bill, I was so relieved to see that Nationwide reimbursed me for the great majority of the bill! It reinforced the importance of seeing the vet, knowing that it would not be a burden on my budget.
- INSURER:
Nationwide
- POSTED: 07/16/2018
- BY: Jamie
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Happy with Nationwide
I’m very happy that I decided to buy health insurance through Nationwide!
- INSURER:
Nationwide
- POSTED: 07/13/2018
- BY: Jean
- BREED: Havanese
- AGE OF PET: Over 11 years
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Great Customer Service - but need to improve reimbursement processing time
Hello,
First, I must say that everyone I have spoken with at Nationwide has been amazing, friendly, and very customer service oriented. So the people side is awesome.
However, waiting almost a month for reimbursement is way too long. Processing time for reimbursements needs to be improved. I receive personal Flex Spending reimbursements within a week. I'd imagine this should be possible, two weeks top, for this type of reimbursement. I'd encourage you to improve this metric.
Thank you!
- INSURER:
Nationwide
- POSTED: 07/13/2018
- BY: Lauren
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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