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I did a lot of research before I ended up with Trupanion to cover my 65lbs. baby~! He recently has undergone TTA surgery and Trupanion has been with me every step of the way. They have been very prompt, friendly and covered 90% of that $3,000 surgery. I went through the pre-approval process and had my check shortly after the surgery. Jake, my dog, had a follow up xray and they even covered that. ***I couldn't praise Trupanion enough.*** The truth is you never know when you are going to need insurance but, you will be thankful to have Trupanion when the time unfortunately comes.

I did a lot of research before I ended up with Trupanion to cover my 65lbs. baby~! He recently has undergone TTA surgery and Trupanion has been with me every step of the way. They have been very prompt, friendly and covered 90% of that $3,000 surgery. I went through the pre-approval process and had my check shortly after the surgery. Jake, my dog, had a follow up xray and they even covered that. ***I couldn't praise Trupanion enough.*** The truth is you never know when you are going to need insurance but, you will be thankful to have Trupanion when the time unfortunately comes.

Having such a high level of communication and prompt claims processing is so unusual and refreshing. Keep up the good work!

Customer Service is outstanding. All questions were answered in a professional, yet friendly and personal way.

Claim was settled to our satisfaction.

Claim was settled to our satisfaction.

Very courteoushelping staff.

I have had Trupanion for almost one year and received an email today titled "Trupanion Premium Change Notification." Having read some other reviews about rate increases, I dreaded opening the message. I was completely surprised and delighted to see that it was notice of a 10% DECREASE in the premium. My cat is 2 years old and was diagnosed with severe stomatitis early in 2012. She underwent a complicated surgery to remove all of her teeth, and she has been great ever since. Trupanion has paid over $3000 in claims in 2012. They have paid promptly and according to the plan coverage. I did request pre-approval for the full-mouth extraction, and highly recommend requesting pre-approval if time is available to do so.

I have had Trupanion for almost one year and received an email today titled "Trupanion Premium Change Notification." Having read some other reviews about rate increases, I dreaded opening the message. I was completely surprised and delighted to see that it was notice of a 10% DECREASE in the premium. My cat is 2 years old and was diagnosed with severe stomatitis early in 2012. She underwent a complicated surgery to remove all of her teeth, and she has been great ever since. Trupanion has paid over $3000 in claims in 2012. They have paid promptly and according to the plan coverage. I did request pre-approval for the full-mouth extraction, and highly recommend requesting pre-approval if time is available to do so.

It can not get any better than Healthy Paws!! I submitted my claim via email at 2 p.m. on Wednesday. The next day, at 8:15 a.m. I receive an email stating that the claim was processed and the check is on the way!!! This is not a one-time event either! My other claims, sent by mail, also had an outstanding turn-around time. The customer support team is also very friendly, caring, and supportive. No need to shop around . . . this is the best!!