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Our dog Polly collapsed at home and was immediately taken to South AZ Vetinary Hospital she was not expected to live. After 3 days in intensive care we were able to bring her home where she continues to recover.She received excellent care. We were pleased with Embraces' insurance and prompt payment. We have reccomended you to other pet owners.

Thank you so much for the quick payment process (made within 1-2 weeks) for my last 3 claims. My young labrador has renal failure which is monitored frequently. Being on a fixed budget it is peace of mind to know that financials are handled quickly.

I did a lot of research before I ended up with Trupanion to cover my 65lbs. baby~! He recently has undergone TTA surgery and Trupanion has been with me every step of the way. They have been very prompt, friendly and covered 90% of that $3,000 surgery. I went through the pre-approval process and had my check shortly after the surgery. Jake, my dog, had a follow up xray and they even covered that. ***I couldn't praise Trupanion enough.*** The truth is you never know when you are going to need insurance but, you will be thankful to have Trupanion when the time unfortunately comes.

I did a lot of research before I ended up with Trupanion to cover my 65lbs. baby~! He recently has undergone TTA surgery and Trupanion has been with me every step of the way. They have been very prompt, friendly and covered 90% of that $3,000 surgery. I went through the pre-approval process and had my check shortly after the surgery. Jake, my dog, had a follow up xray and they even covered that. ***I couldn't praise Trupanion enough.*** The truth is you never know when you are going to need insurance but, you will be thankful to have Trupanion when the time unfortunately comes.

Having such a high level of communication and prompt claims processing is so unusual and refreshing. Keep up the good work!

Customer Service is outstanding. All questions were answered in a professional, yet friendly and personal way.

Claim was settled to our satisfaction.

Claim was settled to our satisfaction.

Very courteoushelping staff.

I have had Trupanion for almost one year and received an email today titled "Trupanion Premium Change Notification." Having read some other reviews about rate increases, I dreaded opening the message. I was completely surprised and delighted to see that it was notice of a 10% DECREASE in the premium. My cat is 2 years old and was diagnosed with severe stomatitis early in 2012. She underwent a complicated surgery to remove all of her teeth, and she has been great ever since. Trupanion has paid over $3000 in claims in 2012. They have paid promptly and according to the plan coverage. I did request pre-approval for the full-mouth extraction, and highly recommend requesting pre-approval if time is available to do so.