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I'm very disappointed, I have had my two greyhounds insured with Healthy Paws for almost a year and I have never made a claim for either of them. I switched from Trupanion as they wanted to raise their rates by 33% each (again, never needed to make a claim with them). I was in contact with a Healthy Paws representative who indicated that they would typically only raise rates in the 5 - 7% range for each hound. That seemed reasonable. This week I received an email from Healthy Paws indicating that each dog would receive a rate increase of 14%. I am extremely disappointed with Healthy Paws

My Cat was in the Vet Hospital for 2 days. I submitted my claim and had a check in 8 days. The people I spoke to were very nice and explained everything to me. I wish my insurance company were as nice and prompt as Best Pets.

My Aussie had a bowel obstruction that required iV's and hospitalization. Did I mention this happened on Labor Day? Healthy Paws called me that day to help me & they paid my claim quickly. Also asked how Bailey was doing one week later. Bravo!

I hardly ever rate services and products, but Healthy Paws Insurance definitely earned a 5-stars rating. My dog turned a year old and I decided to get her insurance to make sure we're covered in any case of illness/injury. September came and I had to take her to the ER Pet Clinic in the middle of the night for help due to non-stop vomiting and diarrhea. At one point, the ER Vet said she may need surgery since she suspected blockage in the stomache area. I wasn't sure how the reimbursement worked, I could only hope that it was an easy and speedy process for the vet fees I paid. Within 1 day of sending in my claim for reimbursement, I received an email stating it was processed and within 1 week I received the reimbursement email and later a check in the mail. It was so relieving to know that I have a solid pet insurance policy that helps me care for my pet and not be afraid of vet bills. I am so thankful that Healthy Paws stand by their mission and their staff are so dedicated in every step of the process. If they could be awarded an award, I'd have to say it would be Amazing Customer Service!

Our 1 1/2 year old Golden Retriever had a recent onset of stomach illness that caused severe dehydration. He was lethargic and weak, would not eat or drink and had severe diarrhea. The vet was amazing and gave him all the supportive care including iv fluids, pain meds, antibiotics and diagnostic testing necessary. Over a day and a half period, they were able to get him onto the road to recovery. This illness was unexpected and expensive. Not only did we have the best veterinary care available for our boy but we also knew we had Healthy Paws insurance in our corner. Within 24 hours of receiving his claim, they were already processing it. We received our reimbursement within the week and they checked with us on Leo's recovery as well. I can't say enough about how amazing they have been to deal with. I highly recommend Healthy Paws.

Embrace Pet came to my rescue when my beautiful Australian was bitten by a bee. They took care of the bill and I took care of the co-payment. They ROCK!!!I have referred them to my clients at the Cat Doctor and Friends and everyone I've referred thinks highly of them. GREAT WORK! Keep EMBRACING the world with such greta service.- Debbie

We are very pleased with the prompt and fair handling of all our all of our cliams for our boxers. We have never had any problems with this carrier over the 3 years of coverag. We would highly recommend purchasing a policy for your pets.

Finally a pet insurance company that is honest. I have two dogs and feel confident that they will be completely taken care of by Embrace. Previous insurance company (VPI), never followed through with their policy. They made it more difficult to get a claim. Embrace is easy, the customer service is great, and they do what they say will do! Thank you Embrace Staff!

Our yellow lab Elvis had a run of summer troubles recently - jarred his shoulder at the beach and developed a limp - poor baby, if it was up to him he would go run after the ball all day - no matter how it hurt! His vet took xrays, he had medicine, all sorts of costly experiences. We submitted his bill - and were so happy with quick and immediate payment. Then he had some summer hot spots - more medicine! We got an email from Healthy Paws and I thought - oh boy, they probably want to drop him! But no, they asked how he was and for a photo! They have been a great partner in keeping him healthy and happy.

My Duchshund, 8 years old had some back injury and a hernia surgery. I was so relieved to know that I can treat her without worry. It is pace of mind to know that I have her covered and that I can go to the vet anytime she needs. Claims have been processes in a timely fashion without any headaches or extra work from my part.I am very happy with this insurance and I recommended it to all other pet owners.