5
out of 5
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1
out of 5
False advertising and dishonest.
I purchased insurance for our dog & our daughters dog. When it came time to actually use the insurance in both cases after weeks of processing we were told that both dogs had pre existing conditions which was not true. In both cases they paid out very little if anything for our claims. I / we find them very dishonest to deal with. Will never buy insurance from them again. Buyer beware !
- INSURER: ASPCA
- POSTED: 03/29/2021
- BY: Steve
- BREED: Pitbull
- AGE OF PET: 7 - 10
5
out of 5
5
out of 5
5
out of 5
Great experience
My dog was diagnosed with a mast cell tumor that required a board certified surgeon to remove. I work at my dogs regular vet. When the trupanion rep called I spoke to her directly. She was very helpful and understanding. Answered all of my questions and made me feel better about the situation.
- INSURER: Trupanion
- POSTED: 03/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
Wonderful Service at a Difficult Time
Judoshi suddenly developed a serious health problem and it was comforting to know that Trupanion was there with excellent, fast service. This is our second pet to be insured and we highly recommend Trupanion.
- INSURER: Trupanion
- POSTED: 03/25/2021
- BY: Susan
- BREED: Japanese Chin
- AGE OF PET: 7 - 10
5
out of 5
5
out of 5
Trupanion is user-friendly and trustworthy.
Trupanion is user-friendly and trustworthy. The associates are always super friendly and knowledgeable, and my questions are always answered fully. I'm extremely happy with the care Trupanion provides.
- INSURER: Trupanion
- POSTED: 03/15/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
1
out of 5
Long way to go to be the best
It took so long to process, vet was getting annoyed at how Many time they had to submit the same forms. The only communication from Trupanion was the claim was pending information., that had been emailed per the vet multiple times.
- INSURER: Trupanion
- POSTED: 03/07/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10