Great claims procedures.
Easy to upload claims. Prompt response that it was received and being processed. Prompt attention to inform of decision and process reimbursement.
- INSURER:
Trupanion
- POSTED: 08/24/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I had Trupanion before with my Golden retriever Max he had cancer and you all helped us keep him alive and well for 2 1/2 more years.
I had Trupanion before with my Golden retriever Max he had cancer and you all helped us keep him alive and well for 2 1/2 more years. Trupanion was Great .
- INSURER:
Trupanion
- POSTED: 08/19/2021
- BY:
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
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Customer service is amazing!
Customer service is amazing!!!! Everyone is so helpful and kind, I always get answers when I need them and they are all so knowledgeable! And it’s cute when they mention your pup :)
- INSURER:
Trupanion
- POSTED: 08/17/2021
- BY:
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Took all the time in the world to answer and/or explain questions I had.
Took all the time in the world to answer and/or explain questions I had. Attentive & personable...even had a good laugh at something goofy we were chatting about! Knew her stuff...I suggest you take notice of this one...she s a keeper!
- INSURER:
Trupanion
- POSTED: 08/16/2021
- BY:
- BREED:
- AGE OF PET: Over 11 years
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Proud Cockapoo Mom
Very helpful and knowledgeable customer service representative.
- INSURER:
Trupanion
- POSTED: 08/08/2021
- BY:
- BREED: Cockapoo
- AGE OF PET: 7 - 10
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Wonderful, Up-Front Coverage at 90%!
My dog was admitted to an urgent care/specialty clinic this week with a suspected ruptured disc requiring advanced imaging and possible surgery. The estimate for the total cost was $5,000.00 - $10,000.00. I was enormously relieved when Trupanion immediately agreed to cover 90% of these charges. At a time when I was tremendously worried and upset about my dog's health, Trupanion removed the added burden of financial concern. Fortunately, it turned out that my dog did not require advanced imaging or spinal surgery at this time, but I am very grateful that Trupanion was willing to cover such a large amount of what he may have required and that they were willing to do this immediately and as a direct payment to the veterinary facility. Trupanion covered 90% of the charges related to a critical hemi-laminectomy my dog did require last year, and I was so grateful then. It was wonderful to have Trupanion to again rely upon in his recent health crisis.
- INSURER:
Trupanion
- POSTED: 08/04/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I've had some issues with claims being denied but customer service has been very good.
I've had some issues with claims being denied but customer service has been very good.
- INSURER:
Trupanion
- POSTED: 08/04/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Empathy galore.
So helpful and so much empathy towards pet's ailments. Made me feel so much better.
- INSURER:
Trupanion
- POSTED: 08/03/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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