Happy Pet Owner
Emily was very personable and informative
- INSURER:
Trupanion
- POSTED: 04/06/2022
- BY:
- BREED: Labrador Retriever (Yellow)
- AGE OF PET: 7 - 10
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Very quick and responsive.
Very quick and responsive. Appreciate the service that your company is able to provide. Wish our monthly payments were not going up. That is having me possibly look for alternatives
- INSURER:
Trupanion
- POSTED: 04/05/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I love the ASPCA Insurance
Couldn't be happier with them
- INSURER:
ASPCA
- POSTED: 04/03/2022
- BY: Susan
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Appreciative Calico and me of Trupanion
I've forgotten the name of the very nice woman who's dog's name is the same as my cats', Sierra. She was kind; a good listener for this old fart, and quite competent and knowledgeable about products and services! I appreciated her very much! She took good care of Sierra and myself providing a great deal of info as well as peace of mind at a rough period of our lives since losing an old friend, my Siamese not long ago. And, should I get a new playmate for Sierra in the future, I will certainly get additional insurance from Trupanion! Expensive though it is for my budget, but well worth it should we ever need it. Thank you all so very much for offering to provide help for possible unforseen pet injury or illness. It's just Sierra, me, and and Trupanion now... Brandon
- INSURER:
Trupanion
- POSTED: 04/02/2022
- BY:
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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Wonderful & well informed staff
Wonderful & well informed staff
- INSURER:
Trupanion
- POSTED: 04/01/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Top Experiences
All my experiences have been great. I have been with Trupanion for almost 9 years and have had no problems with any of the bills I have submitted. They were handled and paid in a very timely manner.
- INSURER:
Trupanion
- POSTED: 03/30/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Claims appeals process !!
It unfortunate that I had to fight with your company to get my pet's claim covered. The appeals process is a total mess. You basically called my vet and my surgeon liars but claiming my dog had pre-existing conditions. I eventually won the appeal but then was charged an additional deductible. It seems that Trupanion tries very hard to get out of paying claims especially in older dogs. Thankfully I was reimbursed for the money owed to me but I shouldn't have had to go through the process of fighting with you. Your appeals process is a complete trainwreck.
- INSURER:
Trupanion
- POSTED: 03/30/2022
- BY:
- BREED:
- AGE OF PET: Over 11 years
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Very easy and fast.
I’m always nervous that something unexpected might pop up. I love my furry family and wouldn’t want their care to be a financial burden or make a choice on their quality of life based solely on my finances at the time. It’s reassuring to know we have the help if we need it.
- INSURER:
Lemonade
- POSTED: 03/29/2022
- BY: Sarah
- BREED: Mixed Breed Large (70–90 Lbs)
- AGE OF PET: 0 - 3
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Outstanding claims processing & payment
Amazingly prompt claims processing and payment - direct to my checking account.
- INSURER:
Trupanion
- POSTED: 03/28/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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