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If you are looking for a pet insurance that offers great communication and the ease of filing a claim then Pets Best is a great choice. They made the process so easy and communicated with me regarding any delays in the claim process. They will reach out to your vet to get additional information if needed to process your claim as well. It is upsetting enough when your pet is ill and knowing that you will not have to fight with an insurance company to get your claim processed provides a bit of comfort in an otherwise stressful situation, I highly recommend Pets Best!!

I have had Pets Best insurance for a year. My dog tore his ACL so I got insurance then he tore the other ACL. Pets Best wouldn't cover surgery for his other leg because it was considered pre-existing even though it was the other leg. I know this is common with pet insurance, so that wasn't the issue for me, even though that's obviously seriously lame too. They also wouldn't cover any of the meds they had to give him to calm him down to take the xray, the meds they prescribed for the pain for tearing his ACL, or the medication I got him for his anxiety because the anxiety is considered pre-exiting too simply because he had been brought to a vet before I adopted him who noted that he exhibited anxious behavior. He's a chihuahua terrier mix, so duh he exhibited anxious behavior. And also, I just have to laugh that anxiety is even considered a "pre-existing" condition. So basically, pets best won't cover a single thing and 100% is not worth it.

Healthy Paws has been an absolute blessing! I’ve been using it for over 10 years now, and my 15-year-old Yorkie, Sake, has gone through several health issues over the years. Healthy Paws has always been there to support us every step of the way. They have covered everything as promised, and I can honestly say that this insurance has provided me with invaluable peace of mind. I highly recommend Healthy Paws 100% for anyone looking to protect their furry family members. I’m incredibly grateful for the care and coverage they’ve given Sake.

I love Healthy Paws! Their insurance has saved my pocket book. Vet care is expensive and my dog has had a lot of health issues over the years. The claim process is so easy and quick using your smart phone. The reimbursement is 90% which is huge. Reimbursement turn around time is very quick. I highly recommend going with Healthy Paws Pet Insurance!

When I started with two dogs with this company they were great. The bills got insane on my older pet from them with NO CLAIMS. The premium went through the roof. My younger dog's premiums are now insane. Very few claims 2 years ago. This company will price gouge you. Expect it! I would not chose them! You call they are of no help. They have clueless customer service agents.

We have been with Pets Plus Us for the past 9 years...ever since we brought our french bulldog puppy home. They have always been an amazing partner and we have had no issues with using them. Recently, our 9 year old, ended up in emergency care for swollowing a rawhide bone end. She was in the hospital for 24 hours, had it extracted, and subsequently on 7 days of medication. We submitted out claim the day we had the final receipt and we had our reimbursement back 8 days later. I could not possibly ask for a better experience. Thank you Pets Plus Us for always putting our family and loved one first!

At, first I didn't understand how to make a claim. Customer service walked me through the process. Now, it takes no time. Last, the only thing that would make the process easier is if my animal clinic did the claim instead of me. I would like to address the process of the claims. Those who think the process is too long; never worked in the medical field before. I think the process is faster than human medical claims and only because I have worked in the medical field and did claims before. So, keep up the good work. For those who claim is too slow. Try creating your account online and make your claims that way. It is faster than any other way.

We’ve had Nationwide Pet Insurance for over 7 yrs and they have been wonder…. Some think expensive, but you get what you pay for.

Any observation in the file becomes a medical condition and therefore an exclusion Pet plus Us put an exclusion on my file for any illness related to my cat's ears because her ears were "a little dirty" at her last appointment. Having slightly dirty ears is not an illness, I contested. My veterinarian has filled out an official statement stating that my cat's ears are "remarkably normal." Pet plus Us does not want to know anything and maintains its exclusion. In short, if your animal is not perfect, without any link to an illness, you will have exclusions. Does your pet have a runny eye? Exclusion for eye diseases. Has your pet gained a little weight? Exclusion for overweight and associated conditions. Is your pet losing more hair lately? Exclusion for skin conditions. Any OBSERVATION recorded in your animal's medical file becomes an exclusion. Be careful with this insurance company! They really don't inspire confidence in me. My 3 year old cat in perfect health (no illness in the past, no medication, nothing) has 3 exclusions! When I read the contract drawn up by Pet plus Us, you would swear that my cat is chronically ill: no coverage for the ears, any illness related to weight and any urinary system problem. All this because of "a little dirty" ears (but remarkably normal, as written by the veterinarian), 0.96 pounds overweight (large male of 5.96 kg) and a consultation because I was worried about his attitude after a change of sort of litter. My veterinarian himself doesn't understand at all. However, his statement is not considered at all.

My 7 1/2 year old Boston Terrier Poppy was diagnosed with a heart condition a few years ago and Trupanion has been so wonderful in assisting me by covering a good portion of her heart medication. As well, Poppy had a serious eye condition (corneal ulcer) in the Fall of 2023 where they also helped me by covering the expenses after the deductible. I appreciate their help so much.