Higher Annual Reimbursement?
Your customer service agents are very professional and I have no issue with your claim processing time and overall administration. You have been very helpful in helping me pay for Sophie's cancer treatment. But from talking to other pet owners who have pet insurance, it seems that some other companies have higher reimbursement rates than you do. That could be an issue with me for any future pet I might adopt.
- INSURER:
Nationwide
- POSTED: 08/23/2018
- BY: Michelle
- BREED: Domestic Shorthair
- AGE OF PET: Over 11 years
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I wish my "people" insurance worked as well and as simply as my pet insurance for my dog!
I'm very thankful we have this insurance for my dog, Cody! As I've stated above - it is so great to simply submit a claim, meet the deductible, and then get reimbursed. It is like the "old" days of regular insurance for people, before copays, reductions, in/out of network, reasonable and customary, blah blah blah! It is worth it when things come up, and wellness care is covered, I'm very thankful I have this policy for him! I recommend this covered to anyone and everyone who is a pet owner!
- INSURER:
Nationwide
- POSTED: 08/23/2018
- BY: Lynn
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Wish our insurance was as easy to use as Pets Best.
I've always had nothing but great things to say about Pet's Best. Having it seems like a no brainer, and the people I've talked to who have it love it just as much. I was explaining the claims process at my job(I work in healthcare) and my colleagues and I joked that we wish our own types of insurances were as great and easy to use as Pet's Best.
- INSURER:
Pets Best
- POSTED: 08/23/2018
- BY: Josh
- BREED:
- AGE OF PET: 7 - 10
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Easy to submit a claim!
It was easy take a picture and send it in. Received a check with in a week I am very happy with you!
- INSURER:
Pets Best
- POSTED: 08/23/2018
- BY: Lori
- BREED:
- AGE OF PET: 0 - 3
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Overall a great experience.
In comparison to other pet health insurance, I found Pets Best to have above average coverage, but what has kept my business is the ease of use with their website and their customer service. I just submitted my first claims for my dogs, and I had it done in less than 10 minutes, and although they said it might take a few days to hear back on processing, I had a response within a day. The EOB is very clear and easy to understand. Overall just a great experience and one that I just recommended to my daughter and grand puppy.
- INSURER:
Pets Best
- POSTED: 08/23/2018
- BY: Stephanie
- BREED:
- AGE OF PET: 7 - 10
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Dog who gets into trouble!
Never has pet insurance before and never had any unusual issues with any of my pets. Got a new dog at the same time the company I was working for offered pet insurance. The cost was reasonable so I signed up. Best thing I ever did. She has has acl surgery and this time got into a bag of garbage and ate about 20 chicken wing bones and several shrimp shells.
- INSURER:
Nationwide
- POSTED: 08/22/2018
- BY: Kathy
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Reliable and quick! Pre-existings can be frustrating
Have whole pet wellness that includes anything we go to the vet for. Pre-existings can be eligible for removal if 6 months of no treatment. This has been vague for us with gastroenteritis as we had to bring our dog in the first 2 weeks of owning him and was during blackout period. Other than this, any and all claims have been process quickly and the piece of mind of going to the vet regularly has been invaluable. We recommend Nationwide Pet Insurance to everyone.
- INSURER:
Nationwide
- POSTED: 08/16/2018
- BY: Travis
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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Reliable and quick! Pre-existings can be frustrating
Have whole pet wellness that includes anything we go to the vet for. Pre-existings can be eligible for removal if 6 months of no treatment. This has been vague for us with gastroenteritis as we had to bring our dog in the first 2 weeks of owning him and was during blackout period. Other than this, any and all claims have been process quickly and the piece of mind of going to the vet regularly has been invaluable. We recommend Nationwide Pet Insurance to everyone.
- INSURER:
Nationwide
- POSTED: 08/16/2018
- BY: Travis
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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In a prefect world, all health insurance will be like Figo
Quick reimbursements, easy to understand policy limitations and rules, customer supports actually response with useful answers, complete transparency and full explanation when claims' are denied. For the past three years we had numerous claims approved and reimbursed in timely fashions. Me and my 2 cats had gotten more than our money worth with Figo. The peace of mind that it provides us -- knowing that I CAN take my cats to see the vet or to the ER, because they are covered -- is PRICELESS!! Figo's service is the very definition of the terms "insurance".
- INSURER:
Figo
- POSTED: 08/14/2018
- BY: Lee
- BREED: Domestic Shorthair
- AGE OF PET: Over 11 years
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Kind and patient
Jade is the best! Kind, patient and knowledgeable. She reassured me things will be taken care of and they are.
- INSURER:
Trupanion
- POSTED: 08/14/2018
- BY: Diana
- BREED: American Staffordshire Terrier
- AGE OF PET: 7 - 10
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