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3

out of 5

Paperwork Confusion

I have been paid for this claim but I feel the communication between people at Embrace is a little fractured. I sent all of the appropriate paperwork on this claim probably 5 times until they emailed me back asking for it again. Also, it seems that I had a claim when they're trying to implement a new claims system and it took a month. Aside from that, the paid as expected.
  • INSURER: Embrace
  • POSTED: 09/09/2012
  • BY: Chris
  • BREED: Mixed Breed
  • AGE OF PET: 7 - 10

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