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I have an older dog insured under Pet Plan who seems to reduce the payments a lot, and deny some amounts as not covered. Not with Embrace, I have my 16 week old puppy enrolled in Embrace with Wellness and couldn't be happier with the service and quick turn around!

I had to rush my 15 month old Wemaraner to the emergency room as he was very ill. This happened at a time when I was going through a period of personal and professional transition and was already incredibly stressed and financially limited. It was a great piece of mind to know that I could spare no expense in making sure my little guy got the best treatment available and that the financial hit would be softened. When it came time to actually file the claim, the Healthy Paws team was amazing and made the process so painless! Their correspondence was very genuine and caring! My claim was processes and I was reimbursed within a week! I can't say enough good things about Healthy Paws! They're the best!

Beware! They will tell you anything you want to hear to sign you up. They will lie about their continuing coverage, about what is covered, & it will take months for them to get back to you. This place has ripped me off for the past year with their continuing coverage fee. Go look somewhere else & save yourself the headaches.

My French Bulldog needed to have her elongated soft palette clipped urgently. Every single person I encountered at Healthy Pet was warm, helpful, compassionate and professional throughout the entire process. They were available and responsive, documents were processed quickly and with zero problems. A representative even contacted me after the claim was processed to see how Daisy was doing. I wish my insurance company was this attentive!

Embrace promptly responded to and sent payment for my Wellness claim for my dog's Ortho Exam. I think I received the check in about a week of sending the claim in. The Wellness program is a great deal, especially during a puppy's first year (when I will be neutering and chipping him as well).

I couldn't say enough good things about Healthy Paws. My sweet little two year old Boston Terrier was diagnosed with a detached retina in one eye, leaving him blind in that eye. The vet said that it was likely that his other would do the same. I brought him to an ophthalmologist who suggested that I make a quick decision to move forward with an expensive laser eye surgery to help the other retina to remain intact. I figured since James Dean was newly insured, Healthy Paws would never consider reimbursing me for this procedure. Regardless, I had to move forward to save James Dean's vision. I sent in the claim form because I figured I had nothing to lose (and a deductible to meet). To my surprise I received the check for reimbursement in the mail only a few short days later. James Dean is recovering quickly and I feel a sense of security for his future with the support of Healthy Paws. They don't let you forget how much they care either. They check in on him frequently. I know I did what's best for both James Dean and myself by choosing Healthy Paws. If you are considering pet insurance, do not hesitate to make Healthy Paws your provider of choice!

My three year old Dalmatian mix has been through two fairly expensive TPLO knee surgeries in the last year and a half. Both claims I submitted to Embrace were dealt in about four weeks, with no problems and they kept me up to date with the progress of my claim with the occasional email.

I really wish insurance companies for us humans acted like this. My three-year-old dachshund just underwent emergency back surgery on the 14th of September. The total bill was 4,622.12 and I just got an email on the 7th informing me that they are paying 3,294.32, which is fantastic! (I have a 20% co-pay and a 500.00 deductable.) I love this company. Everyone is always courteous and professional. They send you an email to let you know that they received your claim form. They send another email if they think things are backed up a little, but seriously, 3 weeks is incredibly fast compared to my own insurance company. They even send another email to make sure you received your check. Who does that these days? Their customer service is incredible. I've heard nightmare stories about other companies. Embrace is truly the best insurance company out there. You will not be disappointed.

My bulldog had eye surgery with several follow-up visits and Embrace has been a life saver for us. They let us know up front that they were behind and they kept giving us updates so we would not have to worry that our claim was forgotten.

Do not even consider using anyone else. I was with VPI for years and had no idea that another insurance could be so much better. They respond immediately and their $$$ limitations are much more realistic than any of the others. I give them an A+.