Fantastic
I have been in a bind with a couple of my pets and Trupanion has given us great service. We so very much appreciate the care they take in processing every claim, and they have definitely helped us immensely. Every pet should have insurance, and every pet owner should choose Trupanion.
- INSURER:
Trupanion
- POSTED: 12/26/2012
- BY: Becker
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Fantastic
I have been in a bind with a couple of my pets and Trupanion has given us great service. We so very much appreciate the care they take in processing every claim, and they have definitely helped us immensely. Every pet should have insurance, and every pet owner should choose Trupanion.
- INSURER:
Trupanion Canada
- POSTED: 12/26/2012
- BY: Becker
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Impressive claims response
The precertification claims went through in 2 days. Not a cheap surgery and approved. Embrace is impressing me to no end at this point and I have told all to get this insurance for their pet. Amazing.
- INSURER:
Embrace
- POSTED: 12/26/2012
- BY: Ben
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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The best!!!
I purchased pet insurance for my dog with the hopes of not needing it. Well my dog needed to have surgery and Healthy Paws was the best decision I ever made. They are an amazing company and I truely feel they care about the health of my dog. The claims are fast and I received a check within the week. If you are deciding on a pet insurance company and want one who has good customer service and truely cares about it's clients(both owners and pets) than pick Healthy Paws.
- INSURER:
Healthy Paws
- POSTED: 12/24/2012
- BY: katie
- BREED: Cockapoo
- AGE OF PET: Over 11 years
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Phenomenal!
The price from Healthy Paws was excellent. We had to use our insurance much more than we would have liked following a fall our Jack Russell Terrier puppy suffered. Healthy Paws paid several thousand dollars very quickly and the customer service was excellent throughout. I have the 90% coverage and it has been fantastic.
- INSURER:
Healthy Paws
- POSTED: 12/23/2012
- BY: Cyrus
- BREED: Jack Russell Terrier
- AGE OF PET: 0 - 3
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My first claim experience was perfect.
I was reimbursed within 3 days and everything was simple and easy. It was such a relief, and a low stress claim experience is wonderful after the stress of a sick pet. So happy and glad I got pet insurance and that I chose Pets Best. The claim money was deposited right into my account.
- INSURER:
Pets Best
- POSTED: 12/23/2012
- BY: Sue
- BREED: Shepherd Mix
- AGE OF PET: 7 - 10
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Super friendly and fast claims process!
Wow, I did a ton of research before choosing Healthy Paws Insurance for my 3 cats. Two kittens and one senior cat. I have been a member now for a few months and have already had several claims processed super fast, no denials and they are super friendly. They truly care about our pets!! Wonderful Insurance company that has given us so much peace of mind!!
- INSURER:
Healthy Paws
- POSTED: 12/20/2012
- BY: Sepi
- BREED: Persian
- AGE OF PET: Over 11 years
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Extraordinary Responsiveness on Claims
My dog, Dayton, has been Embraced for more than a year, and I cannot say enough good things about the ethics and efficiency of the organization. Most recently, we had accumulated claims for problems a vet had treated over a period of about five or six weeks. Embrace acknowledged receipt almost immediately and made decisions as to coverage (all favorable) shortly after that. At my urging, my vet has put out a stack of Embrace brochures, and I have preached the Insurance Gospel According to Dayton's Dad to any dog owner who would listen.
We are deeply grateful to, and admiring of, this organization.
- INSURER:
Embrace
- POSTED: 12/20/2012
- BY: Mark
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Probably shouldn't comment right now.
This is our first year with Embrace and so far, I'm not impressed. While our Wellness claim was paid promptly, the $60 reimbursement we received has to be balanced against the $150 unreimbursed cost to have an exam done for the ortho waiver. The remaining claims we've submitted so far have all been either denied or significantly reduced. I've actually given up chasing paperwork for the remaining receipts for this one dental procedure because I really don't have any expectation that doing that will satisfy our $500 deductible.
The positive stars are only because the Embrace employees I've dealt with on the phone and through email are unfailingly polite, professional and try their best to be helpful.
I'm not sure we will be renewing our policy next year.
- INSURER:
Embrace
- POSTED: 12/19/2012
- BY: Rebecca
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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They are the best
This is my second review of PetsBest. Im writing this as I cry because I had to put my best friend, my baby down on Saturday 12/15. My dog Max had lymphoma cancer. My dog had health issues almost from the very start of his young, short life.
I got PetsBest just in time. From claim #1 I had no problems getting any of the claims cleared and I was always reimbursed fairly and timely just as my policy stated. My dog had stomach issues, back issues, thyroid issues and the worst cancer!
I have no complaints at all with this company. I am so very thankful I had them and the owner who started this company is a Godsend. I think they paid me back more then what I paid in premiums! His total bills combined we're well over $1000. I would not have been able to treat all of his many issues without their help! I am devastated about the loss of my baby but feel I should give many thanks to this company. Their care, compassion and customer service is the best! Today I called them with questions and to deliver the worst news..I was balling and the rep was patient with me while I got it together.
I will forever highly recommend them! Thank you from me and my boy Max....
- INSURER:
Pets Best
- POSTED: 12/17/2012
- BY: Arlene
- BREED: Maltese
- AGE OF PET: 7 - 10
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