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5
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Claims provess is smooth and quick
Out of all the insurance companies that I checked out, Furkin had a plan that was effective for my 2 Golden Retrievers. Going through their claims process was smooth and quick. Definitely recommend for anyone looking to purchase insurance.
- INSURER: Furkin
- POSTED: 05/27/2023
- BY: Glen
- BREED:
- AGE OF PET: 0 - 3
5
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Excellent Service
As usually⦠quick and efficient.
- INSURER: Trupanion Canada
- POSTED: 05/27/2023
- BY: Robert
- BREED:
- AGE OF PET: 0 - 3
5
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5
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Thank you for the past 10 years
I purchased Accident and Illness Insurance protection plan for my cat Dazzle back in 2013. As requested by Pets Plus Us, we took Dazzle to a vet and did a thorough examination to ensure there was no pre-existing condition. Fast forward to 2017, Dazzle was diagnosed with Diabetes and suffered a life-threatening condition called ketoacidosis. We had no choice but to send Dazzle to a pet ICU for a couple of nights. Thanks to the protection offered by Pets Plus Us, we were able to obtain all urgent medical assistance Dazzle required, without being overly concerned about the medical bills. Since then, Pets Plus Us had continued to provide reimbursement for routine Diabetes medication and treatments. in May 2023, Dazzle ended his 6 year battle with Diabetes and we submitted the last reimbursement request with Pets Plus Us for cremation expenses. As always, the claim process was smooth and fast. Following the final reimbursement, Pets Plus Us sent us a sympathy letter, cancelled our policy and backdated to Dazzle's day of passing in the most efficient manner.
In conclusion, I thank Pets Plus Us for the service and protection they provided for Dazzle for the past 10 years. For the other reviews that indicated issues with the claims, I would suggest you to follow the process and document requirement in the insurance document. For all past 6 years of my claims experience, all claims were processed and reimbursed with 2 calendar weeks. There might be 1-2 incidents where it took 3 weeks. If your wait time is prolonged for the claim reimbursement, maybe check with your vet to see if they sent in all proper documentation as requested.
- INSURER: Pets Plus Us
- VETERINARIAN: Erindale Animal Hospital
- POSTED: 05/26/2023
- BY: Ruby
- BREED: American Shorthair
- AGE OF PET: Over 11 years
5
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Easy and Worth it!
Healthy Paws has been such a life saver for us with our pets after we have had emergencies. Claims are seamless and the customer support is top notch! They always check in to see how my babies are doing. Would recommend to everyone I know!
- INSURER: Healthy Paws
- VETERINARIAN: Veterinary Emergency Group Newton, MA
- POSTED: 05/26/2023
- BY: Alexandria
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10