Always respond quickly with payments never ever had an issue with a claim truly glad we signed up with you formerly with our dalmation Neko and now with Mocha.
Always respond quickly with payments, never ever had an issue with a claim, truly glad we signed up with you formerly with our dalmation Neko and now with Mocha.
Keep safe and healthy
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Very quick turn around from the time I sent my claim to response and resolution.
Very quick turn around from the time I sent my claim to response and resolution. Emails sent to let me know progress was very appreciated.
- INSURER:
Trupanion
- POSTED: 01/19/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Vader
It was super easy to sign up online.
- INSURER:
Trupanion Canada
- POSTED: 01/19/2022
- BY:
- BREED: Formosan (Taiwanese) Mountain Dog
- AGE OF PET: 7 - 10
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easy and customizable
was easy to set up, lets you pick your own deductible/rate, and my vet recommended them
- INSURER:
Trupanion Canada
- POSTED: 01/19/2022
- BY:
- BREED: Dachshund - Standard Smooth Haired
- AGE OF PET: 7 - 10
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I adopted my first dog ever on April 15 2014 unexpectedly and it took me a month to understand and sign up for pet insurance.
I adopted my first dog ever on April 15, 2014 unexpectedly and it took me a month to understand and sign up for pet insurance. I have liked Trupanion's service until last week when I submitted a claim for dental work. The reason 0% was covered was because notes from a vet visit two days before I started coverage with Trupanion said my dog showed signs of tartar buildup. It puts a real sour taste in your mouth when you are a diligent pet owner and your insurance company doesn't give back just a little of the $3,800+ you've paid them over the years to help cover the cost of a very expensive procedure. I used to think that Trupanion was personable and accommodating but this refusal of coverage came right after I found out that changing my address with Trupanion in August 2021 when I moved from Boston to Vermont would have saved me $10 a month in premiums and when I called, the rep said they couldn't prorate me even if I could prove the address change. I was understanding then but the back-to-back refusals make me realize that all insurance companies truly are all the same. We all know what we're getting when we sign up for insurance and in the end it'll hopefully be worth it. I just suppose that the high opinion I had for Trupanion is lost. But I do appreciate that it's always easy to get in touch with a live person so keep up the good work on that front.
- INSURER:
Trupanion
- POSTED: 01/19/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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We are extremely disappointed in the lack of coverage and or reimbursement that we have received thus far.
We are extremely disappointed in the lack of coverage and or reimbursement that we have received thus far. We would like to resubmit a few of our invoices for re consideration
- INSURER:
Trupanion
- POSTED: 01/19/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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They follow up and they care about the health of our family pet
They follow up and they care about the health of our family pet
- INSURER:
Trupanion
- POSTED: 01/19/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Easy to use online submission claims process.
Easy to use online submission claims process. Timely notification of claims status.
- INSURER:
Trupanion
- POSTED: 01/19/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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We¡¦ve had Trupanion with Hunter (golden retriever) since he¡¦s been 3.
We¡¦ve had Trupanion with Hunter (golden retriever) since he¡¦s been 3. Since they are
Prone to cancer and my last 3 Goldens died from it I wanted pet insurance for those unexpected high bills. We have $1K deductible but believe me vet bills are not cheap. Trupanion has been super to work with, the system is user friendly, and payment either refunded to me or the vet is quick. I definitely have shared my opinion when asked about pet inside, Trupanion is a 10.
- INSURER:
Trupanion
- POSTED: 01/19/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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