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Love the quick processing of claims and how easy it is to submit them

Agent was courteous answered all my questions

Appreciate the good and timely communication.

I've had Nationwide for a few years now. When my boxer-beagle tore his ACL around the age of two, and I didn't have insurance it was kind of a blinding flash of the obvious ("I should have bought insurance"). So I got it for Marty (obviously the ACL is an exclusion), then our next dog Reagan, who was one at the time, and finally our third dog Maggie who came along last year. Almost everything is covered, which has been very helpful for Marty, who had surgery for a cancerous tumor, and some issues with reflux (yes, dogs get reflux). Reagan has had some more minor issues that have always been covered. Maggie is just coming out of her puppy stage where she'll be allowed to get the better plan that the other two have, but their plan for her in her first year was adequate as well. If I could change one thing, it would be that my vet would accept the insurance, and then bill me for anything that isn't covered. As it is, you have to download a form, fill it out, and send it in with your receipts. I do all this by scanning and the downloaded form is a PDF. I then email a combined PDF and usually in a few weeks I get a notification that a payment is available from Chase. I'm very happy with Nationwide, and I'll keep all three dogs on it for the rest of their lives.

very happy with insurance

My cat had a condition entropion. This means his lower eyelid was turned in and scratching his cornea with his lashes. He needed surgery to prevent permanent damage to his eyes and to relieve the pain that he was in. He was operated on on a Thursday, I submitted the claim on Friday, I had my check by the middle of the next week covering the surgery which was expensive. The only responsibility I had was to submit all the appropriate papers that FICO needed and they took care of the claim. I would not have been able to afford this surgery and my cat would have remained in pain and possibly had his eyesight compromised. I'm thrilled with this company.

Always easy, helpful and friendly, even when I screw up. Especially awesome since Kimber has sensitive stomach issues

I am very glad that we selected Nationwide. The vet helpline has been a lifesaver for us in times when we could not reach our regular vet. They always give good advice and are very compassionate. My only complaint is in understanding the payments and what is denied or paid and why. I find that a little difficult to track. But overall we are very pleased with Nationwide and are very pleased with our choice.

Claims process is quick, easy and pain-free! I’m so had I have insurance for my pup.

We love your insurance, very prompt payments. It's probably better than our human insurance.