Online Review
Claims are easy to submit and they are processed in a timely manner. Very please with services.
- INSURER:
Trupanion Canada
- POSTED: 07/18/2015
- BY: Victoria
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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thank goodness for pet insurance!
OUR LUCY LU HAD A TPLO PROCEDURE WHICH IS PRETTY MUCH A KNEE SURGERY. ASPCA HAS BEEN GREAT ABOUT ANSWERING ANY QUESTIONS WE HAVE HAD AND THE STAFF IS VERY CUSTOMER SERVICE ORIENTED. WE WERE MAILED A CHECK IN 2 WEEKS AND THEY HAVE BEEN GREAT ABOUT REIMBURSING MAJORITY OF THE BILL. ALSO I NEVER HAVE TO WAIT LONG ON THE PHONE TO GET A REPRESENTATIVE TO HELP ME OUT. IT ALSO HELPS THAT EVERYBODY SPEAKS CLEAR ENGLISH OVER THE PHONE WHEN I CALL. LUCY LU IS A PIT BULL AND THE ASPCA HAS TAKEN HER IN AS FAMILY WITH NO QUESTIONS ASKED AND HELPED HER OUT AND FOR THAT I AM FOREVER GRATEFUL!
- INSURER:
ASPCA
- POSTED: 07/16/2015
- BY: christina
- BREED: Pit Bull
- AGE OF PET: 7 - 10
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Very professional
Handled claim quickly and were very courteous.
- INSURER:
Trupanion
- POSTED: 07/13/2015
- BY: Tony
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
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Very professional
Handled claim quickly and were very courteous.
- INSURER:
Trupanion Canada
- POSTED: 07/13/2015
- BY: Tony
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
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very satisfied with trupanion
My claim was handled quickly. Customer service was very helpful
- INSURER:
Trupanion
- POSTED: 07/08/2015
- BY: Lori
- BREED: Basset Hound
- AGE OF PET: 0 - 3
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very satisfied with trupanion
My claim was handled quickly. Customer service was very helpful
- INSURER:
Trupanion Canada
- POSTED: 07/08/2015
- BY: Lori
- BREED: Basset Hound
- AGE OF PET: 0 - 3
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Great experience
the claim was handled swiftly and less my deductible, I was reimbursed for 90% of my expenses- which is the terms of my policy. They exceeded my expectations by never questioning any of the medical expenses.
- INSURER:
Trupanion
- POSTED: 07/03/2015
- BY: Larry
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Great experience
the claim was handled swiftly and less my deductible, I was reimbursed for 90% of my expenses- which is the terms of my policy. They exceeded my expectations by never questioning any of the medical expenses.
- INSURER:
Trupanion Canada
- POSTED: 07/03/2015
- BY: Larry
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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We are extremely grateful for Trupanion Insurance!
Trupanion works closely with our veterinary office, Baring Blvd. Vet in Sparks, NV. This recent episode was over $1,000+. What a crisis we would have faced financially in addition to the emotional upset of Plexy's illness if we had not had insurance for her. Because Trupanion and our vet work closely together, our vet accepts our portion of the payment from us and gets the rest of the payment directly from Trupanion. This is HUGE for us!
- INSURER:
Trupanion
- POSTED: 06/29/2015
- BY: Michel
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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We are extremely grateful for Trupanion Insurance!
Trupanion works closely with our veterinary office, Baring Blvd. Vet in Sparks, NV. This recent episode was over $1,000+. What a crisis we would have faced financially in addition to the emotional upset of Plexy's illness if we had not had insurance for her. Because Trupanion and our vet work closely together, our vet accepts our portion of the payment from us and gets the rest of the payment directly from Trupanion. This is HUGE for us!
- INSURER:
Trupanion Canada
- POSTED: 06/29/2015
- BY: Michel
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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