Genuine Pet Lovers
Our experience with Healthy Paws has been wonderful. Not only do the employees provide prompt service, they are concerned and caring individuals, clearly genuine pet lovers. Our dog has recently experienced a total hip replacement and not only was the claim easy to initiate, and quick to be settled, the employees showed concern for his progress and healthy wellbeing. We are very pleased to be a part of the Healthy Paws family and will continue to recommend them to all our friends.
- INSURER:
Healthy Paws
- POSTED: 02/07/2016
- BY: Jim
- BREED: Airedale Terrier
- AGE OF PET: 7 - 10
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TPLO Surgery Needed During First Home Purchase
Our two year old Chesapeake Bay Retriever injured her hind leg and needed expensive TPLO surgery. We're in the process of buying our first home, and this unforeseen expense could have been a major set back for us if it weren't for the Healthy Paws team who assured us that based on our policy, most of the cost would be covered. Our claim was processed very quickly, which helped us to avoid any issues with our lender. We really appreciate how quickly everything was taken care of!
- INSURER:
Healthy Paws
- POSTED: 02/06/2016
- BY: Meghan
- BREED: Chesapeake Bay Retriever
- AGE OF PET: 7 - 10
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Great policy if you don't mind a 33% reimbursement
Don't be fooled by the sales person who tells you that you claim will be covered in full minus the deductible. That is not always true. We paid all premiums when due and the policy was active when our dog got hit by a car. She needed and I paid for surgery and treatment totaling $5800. VPI paid back $1319. I requested reconsideration, and they paid an additional $605. That's about $1900 of a $5810 claim. That's not insurance. That's fraud and misrepresentation. Total bad faith. I am preparing to litigate. Don't make the same mistake. Find a better value.
- INSURER:
Nationwide
- POSTED: 01/21/2016
- BY: Cliff
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Trupanion is the best!
Filing a claim was easy & reimbursement was fast! No problems!
- INSURER:
Trupanion
- POSTED: 12/29/2015
- BY: Dee
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 7 - 10
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Trupanion is the best!
Filing a claim was easy & reimbursement was fast! No problems!
- INSURER:
Trupanion Canada
- POSTED: 12/29/2015
- BY: Dee
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 7 - 10
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Great Service, High Quality Company!
I have been with Embrace for about 6 years and am completely satisfied with their excellent service. I have 2 dogs and have had some high bills for each. Embrace either pays 80 or 90% (depending on what type of insurance you've selected)of all the bills promptly. I love that I can go to any vet of my choosing. I have had no problems with Embrace, only high quality service. I will be continuing with Embrace for as long as I own dogs. I like that you can customize your plan, that's a nice feature. Feels good to have peace of mind with a great insurance company.
- INSURER:
Embrace
- POSTED: 12/28/2015
- BY: Janet
- BREED: American Staffordshire Terrier
- AGE OF PET: Over 11 years
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Chocolate Toxicity
My 78 lb. Ridgeback Mix ate 4 pounds of Nestles chocolate chips (meant for holiday baking). I found him some hours after the consumption having vomited 13 time on my newly cleaned carpet (of course). My total bill for the emergency vet which included an overnight stay was $1,200. I was reimbursed 560.58 which was about what I expected.
I spoke with a woman on the phone who made it very simple to submit the claim.
- INSURER:
Pets Best
- POSTED: 12/28/2015
- BY: Laura
- BREED: Rhodesian Ridgeback
- AGE OF PET: 7 - 10
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Easy to file a claim
There were several ways to file the claim and I opted to mail the claim. Trupanion made the necessary contacts to the vet.
- INSURER:
Trupanion Canada
- POSTED: 12/27/2015
- BY: Jan
- BREED: Bloodhound
- AGE OF PET: 7 - 10
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Easy to file a claim
There were several ways to file the claim and I opted to mail the claim. Trupanion made the necessary contacts to the vet.
- INSURER:
Trupanion
- POSTED: 12/27/2015
- BY: Jan
- BREED: Bloodhound
- AGE OF PET: 7 - 10
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Extremely Helpful Staff
I've simply had the best experience with the folks who work at embrace. I'm new to the whole pet insurance thing, and their system and website is so streamlined, simple, and clear. I wanted to make sure my dog was covered, but the last thing I wanted was one more hassle to deal with. Embrace is the opposite of that. And whenever I've had one of my many questions about how things work and how to navigate the system, I've spoken directly with a very helpful, friendly person. They also answer emails almost immediately.
- INSURER:
Embrace
- POSTED: 12/26/2015
- BY: Kara
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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