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Keep people available to talk, it's good to be able to talk to a person, I called because I wanted to make sure I was not being signed up for poor health insurance service and was not sure who pet partners was, but Nancy fielded many questions properly.

I was very pleased how quickly your responded and how quickly the payment arrived in my account.

I was very pleased how quickly Trupanion responded and how quickly the payment arrived in my account.

The process of submitting a review is fairly easy and the claims are processed without questions, love how the system works, just as advertised

I absolutely love how Nationwide pet insurance takes away the worry of having a sick pet. It allowed us to concentrate on getting our furbaby better and not so much on the financial impact.

I love Nationwide pet insurance. The claims process is easy and transparent. My vet directly submits the bill electronically. I get an acknowledgment of receipt by Nationwide. I get reimbursed within a few weeks by electronic deposit to my checking. It seems they pay nearly everything, even very expensive treatments and what they don't pay, they explain very clearly. I understand the process. It is fair, honest, and fast.

Always have found nationwide to be fair and just and a good asset to my pets’ health. Easy to submit and timely reimbursements. Generally receive email that claim was received after 2-4 days from online submission through VitusVet then another 2-3 weeks to receive the reimbursement (or denial)

Our dog broke her femur in May so many many bills. The system you input bills is easy. It takes a month but you get results then.

I obtained policies for my two Weimaraner puppies beginning in 2004 when Nationwide was previously VPI. VPI was excellent and I have been so pleased that Nationwide Pet Insurance has conducted themselves in the same compassionate, and professional manner. Nationwide is receptive to questions/concerns and is responsive and pro active in their delivery of service. I have not had a negative experience and when I've needed help in regard to a rather complex claim, I spoke to Jennifer,a supervisor who quickly and efficiently solved the issue. Without reservation, I will continue to insure any future pets with Nationwide. I strongly believe that pet insurance is a wise decision. It has helped me to provide comprehensive healthcare for my fur babies.

I previously had a puppy that died from lepto. Our Vet costs were $7000, and when we got a new puppy, we decided pet insurance was a must. I decided to go with Figo because they were one of the few companies to cover ‘exam fees’. You’ll find that most policies do not, or that they’re more expensive. We chose the ultimate plan with a $200 deductible, and 90% payout. It cost about $650 a year. It’s important to note there is a 14 day waiting period for illnesses and 5 days for injury. In our case, our puppy had a reaction to some of the vaccines he was given. Our claim occurred on the day after the waiting period ended. It was perfect and poor timing. I was worried I would to have to go back and fourth with the insurance company during the claims process, but instead the claim was approved and paid in a week. Claim was made on 9/4. Approved on 9/7 and Payment was received on 9/11. Our bill was $540, $133 of which was exam fees. After the deductible, Figo covered the rest ($286). I’m extremely pleased with the prompt service. In addition, Figo has a 6 month waiting period for knee and hip problems, however it can be waived if your vet writes a note indicating your dog is healthy and has no issues. You need to email customer support within the first 30 days of the policy. I sent that in, and it was approved as well. Email response is prompt and knowledgeable. They sent me an email asking for a review, so here it is. They’ve done right by me. Recommend, and as always keep all documentation to avoid any problems.