Excellent Customer Service & Speedy Claims
I have Healthy Paws Pet Insurance for about almost 4 years now and I could not be happier to have them for when I need them for my dog Piper's health care needs. I have had to file claims twice once for a minor ailment and for CCL (ACL) surgery. The latter was a major (and expensive) surgery for Piper. And although I had forgotten to send them her updated medical history (which is subsequently did), they quickly and provisionally approved my claim and the reimbursement was made within 11 business days of making the claim. PROS:
The claim process is easy, no forms to fill, easy online upload.
Claim response is speedy,
Customer Service is excellent (a follow up email to ask how Piper was doing).
CONS:
They do not cover routine care like wellness visits, spay/neuter and vaccines. But the big stuff is covered.
- INSURER:
Healthy Paws
- POSTED: 08/22/2017
- BY: Sanjay
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Embrace is wonderful!!!!!
I can't say enough about Embrace. I have worked with other companies prior and will never go back. Embrace has quick responses and great coverage and very affordable. They keep in good contact and give personal attention to your concerns. I have 2 pups insured with Embrace and referred many family and friends to them as well.
- INSURER:
Embrace
- POSTED: 08/16/2017
- BY: Brandon
- BREED: Boxer
- AGE OF PET: 7 - 10
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Very helpful, great coverage for my 2 yorkies
I have had ASPCA Pet Insurance for my two yorkies Cuddlelynn and Oscar and it has been a blessing. Helps give me peace of mind when unexpected visits to the hospital are necessary. It also is helpful for yearly visits and shots. They have worked with me on all of my claims and have been quick with claims processing. I have never had an issue or a bad experience. I would have never thought pet insurance could be so affordable and convenient.
- INSURER:
ASPCA
- POSTED: 08/10/2017
- BY: Keanne
- BREED: Yorkshire Terrier
- AGE OF PET: Over 11 years
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I'm extremely happy with Trupanion.
I'm extremely happy with Trupanion. All my claims have been processed in a timely manner. I have recommended Trupanion to friends and family members.
- INSURER:
Trupanion
- POSTED: 08/08/2017
- BY: Pat
- BREED:
- AGE OF PET:
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I'm extremely happy with Trupanion.
I'm extremely happy with Trupanion. All my claims have been processed in a timely manner. I have recommended Trupanion to friends and family members.
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I'm extremely happy with Trupanion.
I'm extremely happy with Trupanion. All my claims have been processed in a timely manner. I have recommended Trupanion to friends and family members.
- INSURER:
Trupanion
- POSTED: 08/08/2017
- BY: Pat
- BREED:
- AGE OF PET: 0 - 3
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I'm extremely happy with Trupanion.
I'm extremely happy with Trupanion. All my claims have been processed in a timely manner. I have recommended Trupanion to friends and family members.
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Cat happy and Mommy not glued to the computer.
The claim system for Embrace is very easy to navigate and the benefits are very timely. I have been fortunate with a healthy cat so cannot comment on how well the system works with more complicated claim's filing.
- INSURER:
Embrace
- POSTED: 08/07/2017
- BY: Jeri
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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Tell everyone I talk to about their pet to get Trupanion.
Tell everyone I talk to about their pet to get Trupanion.Your company has been great to us. Thank you
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I called because the fax number to submit a claim was busy after several tries.
I called because the fax number to submit a claim was busy after several tries. The contact person was very nice and gave me another fax number but that was also busy. I have yet to be able to submit my claim.
- INSURER:
Trupanion
- POSTED: 08/07/2017
- BY: Cheryl
- BREED:
- AGE OF PET: Over 11 years
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