Great Customer Service
Great customer service. I've had Embrace for almost a year now and I've had limited issues with their process. Furthermore, when I have had an issue the representatives on the customer service line have been exceedingly helpful. Most claims are completed within 2 days and all of the issues that have occurred were taken care of within 24 hours. Great service!
- INSURER:
Embrace
- POSTED: 10/01/2018
- BY: Zach
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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Wonderful
The coverage for our three dogs is "over and above board"! They have never let us down and helped every time we have a need. One dog even has a long term health problem! Embrace is Outstanding!!
- INSURER:
Embrace
- POSTED: 09/30/2018
- BY: Bonnie
- BREED: Schnauzer
- AGE OF PET: Over 11 years
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Prompt service.
We have had great success with reimbursement for our dog visits. Every visit we have gotten money back. Thank you for your prompt service.
- INSURER:
Pets Best
- POSTED: 09/30/2018
- BY: Andre
- BREED:
- AGE OF PET: 0 - 3
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Impressed with the quick turnaround.
Impressed with the quick turn around to process and pay the claim!
- INSURER:
Pets Best
- POSTED: 09/29/2018
- BY: Kathleen
- BREED:
- AGE OF PET: 0 - 3
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Trupanion assured coverage
I was so worried about my dog needing surgery and the cost was astronomical.. Trupanion called me and assure me they would be covering this issue.. This kind of thing is the reason I have insurance.. thank you so much!
- INSURER:
Trupanion
- POSTED: 09/29/2018
- BY: Victoria
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Claims process is easy.
Claims process is easy. Just don't like that since my vet is a mobile only vet, that I can't claim the visit. I'd understand if my vet offered office visits, but they don't. The office is a mobile office, all visits are done in the home. I don't have the option of an office visit and so my visits are constantly denied. Will probably look for another insurance company that will work with me on that.
- INSURER:
Pets Best
- POSTED: 09/27/2018
- BY: Colleen
- BREED: Unknown / Mixed
- AGE OF PET: 7 - 10
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Excellent timely resolution
Excellent timely resolution and payment of claims.
- INSURER:
Trupanion
- POSTED: 09/25/2018
- BY: Eric
- BREED: Pyrenean Mountain Dog (Great Pyrenees)
- AGE OF PET: 7 - 10
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Excellent timely resolution
Excellent timely resolution and payment of claims.
- INSURER:
Trupanion
- POSTED: 09/25/2018
- BY: Eric
- BREED: Pyrenean Mountain Dog (Great Pyrenees)
- AGE OF PET: 7 - 10
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Trupanion responds so quickly
Trupanion responds so quickly to claims.
- INSURER:
Trupanion
- POSTED: 09/24/2018
- BY: Alexandra
- BREED: English Cocker Spaniel
- AGE OF PET: 7 - 10
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Nicole was extremely patient
Nicole was extremely patient and answered all of my questions in great detail.
- INSURER:
Trupanion
- POSTED: 09/24/2018
- BY: Kristen
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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