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Nationwide does a great job with processing claims for my elderly Akita. They cover alot as part of packages and I'm thankful to have them as my pet insurance carrier.

Because of the deductible structure

It really helps to get back some expenses -regular, yearly and also unexpected trips to the Vet can add up fast. This insurance is a great way to help keep your pet(s) healthy and make it financially easier to manage.

I adopted a healthy puppy when he was 10 weeks old with no health issues. Insured him because I'm naturally anxious and wanted to be prepared for the worst case scenario. Well, as it turns out my pup is medically complex to say the least. He had anal gland issues, has chronic GI problems, and has anxiety. His first year was expensive and traumatic for us both. Being able to let go of financial worries and know that Nationwide would reimburse 90% of the expenses was life-saving and allowed me to focus entirely on getting my pup back to health. This year, his health has been much better managed overall. However, last week was quite a week and I ended up calling the VetHelpline three times to seek advice about possible emergencies. The on-call vets were wonderful, reassuring, and walked me through what to do. I don't know what I would have done without that service! I will say that the premiums are expensive as sin (more than double what I pay for my own medical insurance), but in my case, they have been WELL worth it.

Fully covered emergency vet visit for foot injury. Uploaded receipt to app, reimbursement was direct deposited in a few weeks.

Chloe has been a sick little pup from the beginning, starting with worms. She has two bad knees that I'm trying to hold off getting on operation on, digestive issues that give her diarrhea and make her throw-up. She also has anxiety issues. But every time we take her to the vet, I know I won't have to worry about hassles with her insurance. Nationwide's claim's team has been excellent. I upload the bill and explanation of service and I immediately receive a confirmation email. A few weeks later I receive an email to obtain a status on my claim and the next thing I know, there's a check in my mailbox. With all the health issues I have to worry about with Chloe, it's sure nice to know I don't have to worry about the insurance.

Always pleasant to speak with

We have made numerous claims since November 2018. Each of them have been handled accurately and promptly. We have already recommended Trupanion to several friends.

I've always had a good experience with Trupanion. Customer service is very helpful and a warm body always picks up on the other end to talk with you. My puppy is getting older and isn't In the best shape. Physical therapy is now part of her weekly routine.

Good customer service!