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I've been with Trupanion for about six months now. I have a beautiful English Creame Golden Retriever named Emma who is a 1 1/2 yrs. old. About six months ago I took Emma to my vet, Dr. B, for a wellness visit. I had been with this other insurance company at the time when Dr. B asked me how I liked them. To be honest, I had never had to use them, so I asked him if he had heard of them. Although Dr. B didn't say anything bad about them, he didn't say anything nice about them either, which led me to asking him who would he recommend. Within the next ten minutes or so he went over all the pros and cons about the top 5 insurance companies and to my surprise mine was not one of them. He told me all about Trupanion and even had a video presentation explaining all the reasons why I should go with them. Now to be honest, I was a little skeptical thinking he must be affiliated with them in some way, when to my surprise he said, Trupanion will give you the first month for free and if I didn't like them I could cancel, no questions asked. Exactly one week later Emma has a Urinary tract infection. I took Emma to Dr. B who told me she was covered for 90% of the total bill, almost $800. He filled out all the paperwork, submitted it to Trupanion and in 10 minutes they approved the claim. I was floored. I hadn't even paid them do to the free month, so I was already ahead. Now I decided to compare the other company I had signed up with so I called and asked them a hypothetical. I said if my dog had a urinary tract infection would she be covered and If so for how much. The woman said when I submitted the claim they have to determine how much they believe the claim to be worth. In other words, they don't go by what the vet submits they go by what they believed it should cost. Wow! When Dr. B submitted the claim it was approved in less than 10 minutes and nothing but the 10% and my deductible were due. Nothing else out of pocket as Trupanion sent Dr. B 90% of what he submitted. This past week I took Emma in because she was limping. Dr. B took ex-rays and it showed possible elbow dysplasia, after sending them out for another opinion. I paid $350.00 and Dr. submitted it to Trupanion. Today when I got home there was a check for $160.00 from them because Trupanion accepted the claim. I can't believe how great they are. I love my dog and with Dr. B and of course Trupanion I no that Emma is in great hands. Dr. B is the best vet in Las Vegas, and Trupanion is the best insurance

I love having Trupanion to help cover much of the expense towards heart health care for my aging 11 year old Papillon.

I love having Trupanion to help cover much of the expense towards heart health care for my aging 11 year old Papillon.

Pets Best has done the best job and getting claims donein a timely manner. They have great customer service and have saved me a lot of money.

Our little boy suddenly started vomiting quickly followed by bloody diarrhea. We rushed him right in to emergency services with our vet. He was critically ill. He required services and tests. Some time later, on our way home we thought about the fact that we were blessed to be able to say yes to the tests and services and knew we could pay at the time of services and then submit a claim for reimbursement. We know of too many pet parents who couldn't do that and ultimately lost their furry kids. Thankfully, because of the quick action and care of our vet, our furry son is walking around happily wagging his tail today! Thank you Dr. and Pets Best!!! Filing the claim has been quick and easy.

It's the best pet insurance - period! I have recommended it to all of my friends. :) They have signed up!

It's the best pet insurance - period! I have recommended it to all of my friends. :) They have signed up!

Fabulous in every way.No nonsense. . .and you can speak to a real person. We have been more than satisfied. Exceptional!!

Fabulous in every way.No nonsense. . .and you can speak to a real person. We have been more than satisfied. Exceptional!!

Missy has very serious allergies and a narrow throat her last visit was stomach issues. They have been wonderful in helping to take care of her issues. She is my life thanks Trupanion for being there for us.