out of 5
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5
5
out of 5
5
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Kind and compassionate service.
I can't say enough about the service and kindness we have received through ASPCA Pet Health Insurance. The reimbursement is almost secondary to the very kind and concerned telephone calls from ASPCA when my dog is ill. They really seem to care about the animals welfare. In addition, the coverage has been more than I could have anticipated or asked for. We have had several illnesses over the past few years and I always feel sheepish turning our claims in. The adjusters have been timely in reimbursing us and gracious in my communication with them.
- INSURER: ASPCA
- POSTED: 12/04/2015
- BY: Susan
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
5
out of 5
I suggest EVERYONE have Trupanion insurance!!
I am so thankful to have Trupanion! We have a 11 month old puppy (maltese), who is very active. He had surgery for blockage at 8 months and then a month later needed surgery for hernia from first surgery. Trupanion was the best. They came through within days of the surgery. Best choice I ever made. Thank you Trupanion!
- INSURER: Trupanion Canada
- POSTED: 11/29/2015
- BY: Connie
- BREED: Maltese
- AGE OF PET: 0 - 3
5
out of 5
I suggest EVERYONE have Trupanion insurance!!
I am so thankful to have Trupanion! We have a 11 month old puppy (maltese), who is very active. He had surgery for blockage at 8 months and then a month later needed surgery for hernia from first surgery. Trupanion was the best. They came through within days of the surgery. Best choice I ever made. Thank you Trupanion!
- INSURER: Trupanion
- POSTED: 11/29/2015
- BY: Connie
- BREED: Maltese
- AGE OF PET: 0 - 3
5
out of 5
Healthy Paws is exceptional!
My lovely and lovely 4 year old Border Collie mix, Marley, was diagnosed with partial torn cruciate ligaments in both knees earlier this year. I was advised to do each knee separately for her ease in recovery and we have just completed the second of the 2 surgeries. These operations and the recovery period are no small feat. With Marley's first surgery, she also required 3 months of rehab. This time, as the surgery date for her second surgery neared, I had her go into prehab once a week to build the strength in the leg that was going to be operated on. This has turned out to be a lifesaver as her recovery this time has been much easier than the last.
Through this entire process, Healthy Paws and each of its representatives that I've dealt with have been truly wonderful. Submitting claims through their smartphone app makes the whole process instantaneous and painless. The reimbursements are sent within a week of the claim being accepted and they show genuine concern for your beloved pet with follow up emails. I recommend Healthy Paws to all my friends and colleagues who have pets and cannot speak highly enough of them.
Thank you Healthy Paws for helping to get my Marley back into good health again.
- INSURER: Healthy Paws
- POSTED: 11/28/2015
- BY: Freya
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
5
out of 5
Great experience!!
Trupanion people were so great to deal with! My 12 year old baby had to have a splenectomy and my claim was paid quickly and with absolutely no problems. I would highly recommend Trupanion!!
- INSURER: Trupanion
- POSTED: 11/12/2015
- BY: Deborah
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
5
out of 5
Great experience!!
Trupanion people were so great to deal with! My 12 year old baby had to have a splenectomy and my claim was paid quickly and with absolutely no problems. I would highly recommend Trupanion!!
- INSURER: Trupanion Canada
- POSTED: 11/12/2015
- BY: Deborah
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
5
out of 5
They are great
My claim was processed very quickly and paid very quickly. They don't disqualify and not cover things like my own insurance does. I wish my own health insurance was this good. Having the insurance takes the money worries out of the equation and lets you focus on what is best for your pet.I would never go without it and Healthy Paws is great.
- INSURER: Healthy Paws
- POSTED: 11/07/2015
- BY: Diana
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
5
out of 5
Trupanion is # 1
I've been with Trupanion for about six months now. I have a beautiful English Creame Golden Retriever named Emma who is a 1 1/2 yrs. old. About six months ago I took Emma to my vet, Dr. B, for a wellness visit. I had been with this other insurance company at the time when Dr. B asked me how I liked them. To be honest, I had never had to use them, so I asked him if he had heard of them. Although Dr. B didn't say anything bad about them, he didn't say anything nice about them either, which led me to asking him who would he recommend. Within the next ten minutes or so he went over all the pros and cons about the top 5 insurance companies and to my surprise mine was not one of them. He told me all about Trupanion and even had a video presentation explaining all the reasons why I should go with them. Now to be honest, I was a little skeptical thinking he must be affiliated with them in some way, when to my surprise he said, Trupanion will give you the first month for free and if I didn't like them I could cancel, no questions asked. Exactly one week later Emma has a Urinary tract infection. I took Emma to Dr. B who told me she was covered for 90% of the total bill, almost $800. He filled out all the paperwork, submitted it to Trupanion and in 10 minutes they approved the claim. I was floored. I hadn't even paid them do to the free month, so I was already ahead. Now I decided to compare the other company I had signed up with so I called and asked them a hypothetical. I said if my dog had a urinary tract infection would she be covered and If so for how much. The woman said when I submitted the claim they have to determine how much they believe the claim to be worth. In other words, they don't go by what the vet submits they go by what they believed it should cost. Wow! When Dr. B submitted the claim it was approved in less than 10 minutes and nothing but the 10% and my deductible were due. Nothing else out of pocket as Trupanion sent Dr. B 90% of what he submitted. This past week I took Emma in because she was limping. Dr. B took ex-rays and it showed possible elbow dysplasia, after sending them out for another opinion. I paid $350.00 and Dr. submitted it to Trupanion. Today when I got home there was a check for $160.00 from them because Trupanion accepted the claim. I can't believe how great they are. I love my dog and with Dr. B and of course Trupanion I no that Emma is in great hands. Dr. B is the best vet in Las Vegas, and Trupanion is the best insurance
- INSURER: Trupanion
- POSTED: 11/05/2015
- BY: Ron
- BREED: Golden Retriever
- AGE OF PET: 0 - 3