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The claim submission was very easy and the customer service was exceptional. I was disappointed the claim was not applied to my deductible. I was not aware of the waiting periods.

Very friendly & helpful agents. Quick response. I only wish the deductibles didn't just apply to individual conditions.

Maxi's kidney surgery was very expensive and scary. It was nice that PetsBest Insurance covered some of the costs up to the per pet maximum. Thank you.

I appreciated the rapid response to my claim . As you must know we have to come up with the cash for these expenses until the claim is resolved. It was returned in just a few days. Thank you. Trupanion

We have been very happy with Trupanion since day one. They are honest, caring and reliable. Quick with the claims via email and There is always someone to talk to on the phone as well. Best pet insurance!!

Embrace has approved every single one of my claims over the past yrs. and they have done it with compassion for my sick elder dog. I recommended the Company to my Vet who now recommends it. I did not want to have to make a financial decision with a huge medical bill, so they offer me peace of mind.

The agent was not able to definitively answer the question on coverage.

Trupanion has been everything I could have hoped for. All three of my dogs are covered with them. Trupanion has been paying claims on my 9 year old border collie's colitis and my 5 year old sheltie mix's recently diagnosed heart condition. The online claims submission process is easy to use and Trupanion is highly responsive; I usually have notification of the outcome of a claim within two days once the initial claim for the condition has been processed. I've called them multiple times with questions; everyone is helpful, sympathetic, and easy to talk to. I held off on getting pet insurance for a long time; I was very skeptical of the industry. I signed up with Trupanion after reading great reviews and talking with representatives, and I couldn't be happier. I know with Trupanion's help I will be able to give my dogs whatever medical care they need in the future, and that peace of mind is priceless.

So happy I have this insurance. I lost my dear Olive a year ago and without this insurance I would be buried in debt. My other pug has had some health issues the last 1-2 years and ASPCA health insurance has helped tremendously. They are pretty quick with reviewing estimates and approving claims.

Wonderful service. Could not be taking such good care of my dog without Trupanion. Thank you.