The online user interface is easy to navigate and understand.
The online user interface is easy to navigate and understand. Phone questions are quickly answered.
- INSURER:
Trupanion
- POSTED: 08/19/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Ian was very helpful with me.
Ian was very helpful with me. My cat is pretty healthy but you never know when you will need insurance.
- INSURER:
Trupanion
- POSTED: 08/19/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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I have not needed to use my policy yet but found Mat to be very helpful.
I have not needed to use my policy yet but found Mat to be very helpful.
- INSURER:
Trupanion
- POSTED: 08/16/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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It was all taken care of so fast….
It was all taken care of so fast…..we had an issue with the invoice from the vet….not detailed enough and you contacted them and got it all squared away in no time at all!
- INSURER:
Trupanion
- POSTED: 08/16/2021
- BY:
- BREED: Shetland Sheepdog
- AGE OF PET: 7 - 10
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You all have been beyond helpful.
You all have been beyond helpful.
- INSURER:
Trupanion
- POSTED: 08/16/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Relatively painless enrollment
The after the fact questions threw me off a bit.
- INSURER:
Trupanion
- POSTED: 08/10/2021
- BY:
- BREED: Doberman Pinscher
- AGE OF PET: 7 - 10
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Everything went very well.
Everything went very well.
- INSURER:
Trupanion
- POSTED: 07/28/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Smooth claim
Everything went extremely fast and smooth!
- INSURER:
Trupanion
- POSTED: 07/19/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Too long to process claims
They promised the claim would be process within 15 to 29 days. It has been has been 37 days and no updates. I have $2,700 in expenses and I haven’t received a dime. No feedback. If I don’t get my claim processed soon I will get all my premiums back plus legal action. I have had better pet insurance from another company and it looks like I need to go back.
- INSURER:
Pets Best
- POSTED: 07/16/2021
- BY: Steve
- BREED: Doberman Pinscher
- AGE OF PET: 7 - 10
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Friendly and knowledgeable representatives.
Friendly and knowledgeable representatives.
- INSURER:
Trupanion
- POSTED: 07/16/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No