It was very helpful that the Maine Veterinary Medical Center submitted the claim rather than having to do it myself.
It was very helpful that the Maine Veterinary Medical Center submitted the claim rather than having to do it myself. I received almost instant confirmation that the claim was received as well as a breakdown of what was covered.
- INSURER:
Trupanion
- POSTED: 09/21/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Excellent Customer Service and Coverage
Over the last few years I’ve found the claims process to be fair and straightforward. If there’s been a mixup or any confusion, the customer service representatives have been helpful and friendly. They’ve listened to my concerns/questions and fixed any issues immediately. The appeals process has been fair and expeditious. I have no complaints and am happy to continue insuring both of my dogs through Trupanion. I’ve recommended them to anyone who have asked my opinion.
- INSURER:
Trupanion
- POSTED: 09/18/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Excellent customer service
Excellent customer service
- INSURER:
Trupanion
- POSTED: 09/14/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Great service
Customer service is always a pleasure to speak with. Also very fast on handling claims
- INSURER:
Trupanion
- POSTED: 09/13/2021
- BY:
- BREED:
- AGE OF PET: Over 11 years
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Super great service and easy process!
Super great service and easy process!
- INSURER:
Trupanion
- POSTED: 09/07/2021
- BY:
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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1st time user
It is well run good customer service willing to take time with a first time user worried about her beloved Golden
- INSURER:
Trupanion
- POSTED: 08/28/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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The Trupanion team has always been so helpful informative and friendly!
The Trupanion team has always been so helpful, informative, and friendly!
- INSURER:
Trupanion
- POSTED: 08/26/2021
- BY:
- BREED: Flat-Coated Retriever
- AGE OF PET: 7 - 10
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Reserving Judgement
am still ambivalent. didn't pay for neuter (which is fine, I expected that) but nothing given towards hernia repair or the optional pre-op diagnostics. this was my first claim since joining...am going to reserve judgement.
- INSURER:
Trupanion
- POSTED: 08/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Great claims procedures.
Easy to upload claims. Prompt response that it was received and being processed. Prompt attention to inform of decision and process reimbursement.
- INSURER:
Trupanion
- POSTED: 08/24/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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