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We are so happy with Nationwide insurance. Like most insurance, you don't need it until you do! Both our dogs came down with kennel cough and after paying for emergency vet visits and medication it was quite expensive! After submitting the claims and getting the checks in the mail most of their vet visits and all of their medications were covered. We are huge fans of this insurance!

Question one claim: claim was sent in after caring for Miko. Miko is a combat rated, mobility service dog from wounds during the Vietnam war. I often go back to Vietnam and this past trip she went to Petsmart for 3 1/2 week stay. Upon returning, she had lost close to 4 lbs. She seemed weak and I was told she stayed indoors, small area, and never saw the sun for that whole stay. Upon returning home the, the next day she was not eating and vomiting. Rushed to the vet, they gave her fluids to help her and did a full x ray and physical to make sure she did not have something internally. She was put on anti biotics and it took several visits to bring her back to somewhat of a normal condition. They, at the boarder, stated they never took her outside to exercise. Siberians need daily exercise. I will never return her there again. I am not sure what else they were feeding her, but to loose close to 4 pounds?, plus no outdoor exercise? Then, weeks later i entered the VA hospital here in Boise for blood testing related to cancer from Agent orange. Miko went to another boarder for the day. Upon picking her up that evening, the owner came out and said Miko was being attacked by aggressive males and she was separated. Exactly 5 days later, Miko showed blood on the side of her neck, took her immediately to Broadway vet, they found puss and blood from a neck bite. She again went on antibiotics. She is recovering now after 4 weeks. There is a big problem here in Boise , Idaho with these type of boarding facilities. It is not a problem with Miko. These are not pre-existing conditions that these claims are being sent in for. The Broadway vet is addressing this claim by stating in writing the problem for $575.22 claim and will be sending in. I hope it is resolved. If it cannot be resolved, I will drop my insurance and find another one to work with and again fully insure Miko. Miko is a victim of poor boarding management here.

My dogs condition is melanoma. There is a deductible for each condition. The vet removed 13 suspicious small skin bumps and spots to check for additional melanoma after he was already diagnosed with a lump on his neck.. The results of those additional spots were one benign melanoma and others that were just cells. Trupanion is charging me 3 deductibles....1 for melenoma, 1 for benign melanoma and one for the cells that were nothing. Unbelievable! So if your animal has cancer and they remove any suspicious masses that are not cancer, you will be charged deductibles for multiple conditions. Beware!

Nationwide does a pretty good job. I submit claims via the Vitrus vet site and have to say it’s quite difficult. It takes me forever. I don’t think it works well with iPads.

Super fast claim settlement. Excellent coverage. So glad we had insurance and could save our boy from bloat. That would have been an awful choice to make if we hadn’t had coverage. He’s make to his old self already!

Not smooth at all.. Seemed I got a different answer every time.. Seemed to be questioning diagnose from Vet... Hope from this point forward its not like my last 2 claims Not sure about recommending your company..

When a unexpected injury or illness happens with a pet it can get spendy quickly. Having our policy helped us with end of life care for one dog, and health maintenance on our other dogs. With pet insurance we feel more flexibility to bring the dog to the vet for little things before they become big things.

I recently submitted a few claims, one after another, for respiratory issue, diarrhea, yeast infection....and ad I was traveling all were from different vets, different states. All claims were processed quickly and without any hesitation on Pets Best part. Thank you for being there.

These people are crooks they talk you into coverage's that do not benefit you then tell you there is a yearly deductible, but after the year if it is same condition, there is additional deductibles, I was paying $90 a month coverage and same plan else where is $38 with no increases from year to year.

I've had pet insurance on my dogs for almost 12 years now. It is so worth it. Especially when there is something that is usually very costly. It makes caring for my pets and making sure they live a long and healthy life much easier.