Customer service - very pleasant very helpful
Customer service - very pleasant, very helpful
- INSURER:
Trupanion
- POSTED: 08/08/2022
- BY: Bruce
- BREED:
- AGE OF PET: 7 - 10
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Easy, Fast, and Friendly
Great experience! Very fast, easy, and friendly! Wish all insurance was this easy!
- INSURER:
Trupanion
- POSTED: 08/04/2022
- BY: Candace
- BREED:
- AGE OF PET: 0 - 3
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Very easy to sign up. Services explained clearly. Exactly what I was looking for.
Very easy to sign up. Services explained clearly. Exactly what I was looking for.
- INSURER:
Trupanion
- POSTED: 08/01/2022
- BY: Nanette
- BREED: Cavapoo
- AGE OF PET: 0 - 3
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A little long!
I thought the representative was great but the
process itself was too long! Surely a few steps can be taken out or some of the âverbiageâ could be simplified.
- INSURER:
Trupanion
- POSTED: 07/31/2022
- BY: Donna
- BREED: Jack Russell Terrier
- AGE OF PET: 0 - 3
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Good experience, best coverage
Good customer service. Jasmeen Cavalli helped sign me up and she was super helpful. The insurance seems like it is good. I like that your premiums do not increase based on your pet's age. I also like that the deductible is per condition, but I wish that there was a yearly max or something like that in case you have multiple conditions in a short time period. Its also tricky that you cannot lower your deductible or add the riders after 30 days. It would be nice if you could do this once a year or something like that. 30 days is also a long wait period for your coverage to begin. The premiums are also a bit higher than most other companies, but I am hoping it will be worth it long term. I also like that Trupanion can pay your pet directly. It is also nice that customer service is there 24/7 in case you need them.
- INSURER:
Trupanion
- POSTED: 07/30/2022
- BY: Kelley
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Candy and wrappers ingestion
The process is very easy, but more should be covered.
- INSURER:
Trupanion
- POSTED: 07/29/2022
- BY: Lyn
- BREED:
- AGE OF PET: 0 - 3
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