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I highly recommend this insurance. I love the wellness add on. That helps with the regular vet visits and meds. Unfortunately, we had to file a claim shortly after starting our policy. The reimbursement was a quick process, and they even followed up to make sure we received the check. The claim would have been even quicker had I already sent in the requested paperwork from the vet.

We adopted our fur baby, Katie on Valentines of 2011 and since then she has incontinence. Unfortunately in the past year or so, she has been diagnosed with Degenerative Joint Disease. Due to her pain, she is taking a pain pill. Our Katie takes Pronin, Vetprofen and Gabapentin on a daily basis. Trupanion has, in a timely manner, processed her claims. We have recently met our deductibles for 2 of her medications. Thank you, Trupanion for having an excellent staff and insurance coverage for Katie.

We adopted our fur baby, Katie on Valentines of 2011 and since then she has incontinence. Unfortunately in the past year or so, she has been diagnosed with Degenerative Joint Disease. Due to her pain, she is taking a pain pill. Our Katie takes Pronin, Vetprofen and Gabapentin on a daily basis. Trupanion has, in a timely manner, processed her claims. We have recently met our deductibles for 2 of her medications. Thank you, Trupanion for having an excellent staff and insurance coverage for Katie.

Easy to work with; very nice customer service reps; claim was paid quickly.

Easy to work with; very nice customer service reps; claim was paid quickly.

We added French Bulldog to our family after much consideration and knowing the health issues of the breed. Upon joining several Facebook Frenchie groups, it became clear that Pet Insurance might be something to consider. It was also clear that locking it down before they have problems was wise, owing to the pre-existing conditions clause which is common in all plans. It was a hard sell for my husband...I'm not going to lie. We took quite a bit of teasing about our 'Dog Insurance', but having a pet-centric professional background, I know how much vet bills, can cost...not just for the one treatment, but for ongoing conditions. I researched like a mad woman, talked with several vets and got estimated costs for 'Bull-breed' problems like allergies or back surgeries, even made a graph and pro/con list....is there anything I won't do for this dog? I despise research!! I checked out and called the top 6 companies and in the end, chose Healthy Paws. Their customer service and App that allows you to snap a photo of the bill and submit from your phone (because who has time for paperwork and scanning) put them 1st for me. I liked choosing my coverage and deductible...which is yearly, not each visit...watch out! And while they don't cover the actual office visit, they cover everything else. We decided on the 90% coverage for about $42 monthly. It was not the cheapest, but it was the most comprehensive in case of emergencies for the price. If he ever has anything major...allergies, surgery, accident in his lifetime, the accumulated cost of the yearly deductibles and monthly fees will have paid for itself. Even my husband admitted it. We insured him shortly before his 1st birthday and hadn't even made a claim until almost one year in. Flapjack is a healthy boy, thankfully. But a few months ago he had a tummy issue....half the deductible met. Next was an eye infection...deductible almost met...then...Xmas Eve ( of course it's at Christmas!) he breaks out in sores and I freak out....Vet visit, lab tests, skin scrapes....Ugh. I didn't have to think about it...Insurance. I submitted the nearly $600 bill and crossed my fingers. Not only did they review and process my claim in 24 hours, I had a check within the week. We are now officially ahead financially for the year with the insurance than we would have been out of pocket. I am happy and impressed with every customer service person I have dealt with and with their overall operation. In my opinion a great value fo

Healthy Paws has been great in processing claims for our Husky. Both surgeries for ACL repair were very expensive, close to 4K each so we were very pleased and relieved that we had Healthy Paws Pet Insurance to help us pay for his treatment.They have always paid promptly and have answered any questions or concerns I had. I would highly recommend this pet insurance to anyone.

why pay up front ? what if your unpleased with the 2 months of the embrace !! seriously

WE received a trial certificate from the rescue we bought our dog at. We started the trial when we took our dog to the vet a few days later. They put that bill towards our deductible. Now they've "decided" that that will not count because we didn't start the trial 24 hours after getting the trial. now they said that the condition our dog has had since that first vet visit counts as a pre-existing condition and won't pay anything towards it in the future. Complete and utter BS. DON'T GET TRUPANION, THEY ARE SHADY CHEATERS

Been with you all for three years never have problem with cliam. Every claims were paired out very fast within a week for most part.