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I would like to send emails when filing a claim. But I don't like scanning everything in to do that. You do have a fax machine and use that. And it's easy as 1 2 3. The claim analysis is completed quickly. And receiving a direct deposit is even more quick.

Exceptional, but we pay for the best plan. the major concern is that we were just given notice that the price has almost doubled - so we'll shop other carriers. it's disappointing, and we're not sure why the rate went from sixty-something to over one hundred something dollars. He's 3, and he's getting a lot easier. We pay in MUCH more than we ever get back or spend, so it's getting unbalanced. but, if you want insurance and don't mind paying... it IS just in case something catastrophic happens... and you never know with hunting/running dogs. this company is FANTASTIC. they make it so easy.

Louis surgery went well and he is doing well . Insurance response was fast and good.

I just wanted to say how impressed I was with the speed of processing my claims and depositing the reimbursement in my checking account. AWESOME SERVICE! I was somewhat reluctant in purchasing insurance but am so glad that I did. Who knew that sixteen months later that Roxie would need surgery? So, so glad that I bought Pets Best, but hoping for no more major injuries! Thanks so much for the great service!

Really good service

Everyone is always nice and friendly but could cover more. The limits to conditions is annoying.

Great product

Just perfect. Thanks.

Great experience every time we have submitted any paperwork. The process is simple and that is important as we have busy lives. Thanks!

We've been with Embrace for around 8 years and have our two lab mix dogs insured. I literally never write reviews and it takes so much for a company to impress me nowadays. I can honestly say that Embrace has blown away our expectations. I'm not a fan of insurance. My wife convinced to buy a policy with Embrace after much pushback from me. We have never had an issue with a claim. They process and pay claims in a timely manner. If you call their customer service number, you get a person on the phone immediately and they are ALWAYS pleasant and helpful. I cannot recommend Embrace enough and I promise you it's worth the investment (especially the optional wellness coverage because you can use it on almost anything pet-related).