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Excellent benefits, customer service, and turnaround time.

Once again it was an excellent experience with Nationwide! They handled my dog’s claim quickly and thoroughly - I am very happy with Nationwide and trust them for all my pets’ insurance needs.

Nationwide has provided excellent service when processing my claims

I always recommend Trupanion to everyone I know. Great customer service. Filing a claim is so easy. Thank you!

All questions answered. Polite.

I have had Trupanion for my pup since he was just a few months old and he is now almost 8. Trupanion is so easy to work with and incredibly fast to respond, usually within one day and then the check is in the mail! It's that easy! I never thought pet insurance could be such a breeze! Way easier than human insurance, that's for sure. Thanks Trupanion!! 😊

This insurance saved my havapoo life.I don’t think I could have afforded to pay the whole bill. The insurance covered most of it. 90%

Claims are paid very timely, and accurately. We love Trupanion!

We couldn’t be happier with Nationwide insurance coverage. Our pup had to go to the emergency vet (unexpectedly) and once I submitted the claim, it was processed within a week and we were refunded the highest amount based on our plan within 3 weeks. Customer service was extremely helpful when I was having a log-in issue and followed up to make sure I was all set. We are so happy Nationwide was recommended to us, and would definitely recommend to other pet owners!

This is an insurance policy that calls a puppy's "throw-up" a preexisting condition. Seriously. Then the neutering costs $570, and we received $118 back. It's abysmal. Today I took time from work to call to review this and try to make sense of an insurance policy that doesn't seem to cover anything , and I'm told that because it's in my daughter's name they can't talk to me about it. Why not, are we talking about the puppy's privacy? No, she says, it's protecting the privacy of my daughter and her financial information. Hello. That is my credit card, and those expenses go to me, hence the call in the first place. So I think we're all clear regarding financial privacy. This is a very disappointing customer experience, I've received no financial relief, no information, no follow up, and no helpful attitude.