Rhyse was calm and professional when I called.
Rhyse was calm and professional when I called. Having just found out our puppy needed surgery, I was a bit of a mess. He was kind, professional, and told me not to worry, he¡¦d take it from here. He was wonderful! Give this man my regards, and perhaps a raise for having to deal with a frazzled dog mum!
- INSURER:
Trupanion
- POSTED: 02/03/2022
- BY:
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Samantha took the time to resolve my issue.
Samantha took the time to resolve my issue.
I am not a computer person. She even sent me extra info on how to do my part to resolve the issue
- INSURER:
Trupanion
- POSTED: 02/03/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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I was very disappointed that the office visit isn¡¦t covered.
I was very disappointed that the office visit isn¡¦t covered.
- INSURER:
Trupanion
- POSTED: 02/03/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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The person that I spoke to was very professional and did everything she could to make my request flawless.
The person that I spoke to was very professional and did everything she could to make my request flawless. She is priceless, please reward her for the great service she provided for your company!!
- INSURER:
Trupanion Canada
- POSTED: 02/03/2022
- BY:
- BREED: Miniature Dachshund
- AGE OF PET: 7 - 10
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Fast, and informative service from a kind representative
- INSURER:
Trupanion
- POSTED: 02/03/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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So easy!
So easy! I paid my claim with the vet and I received my reimbursement very quickly. No paperwork needed on my part, thank goodness!
- INSURER:
Trupanion
- POSTED: 02/03/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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In general they have been very easy to work with and very responsive to questions.
In general they have been very easy to work with and very responsive to questions.
- INSURER:
Trupanion
- POSTED: 02/03/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Informative and great customer service.
Informative and great customer service.
- INSURER:
Trupanion
- POSTED: 02/03/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Because when I have a question it gets answered and if they don't have an answer right away they let me know they will get backt o me.
Because, when I have a question, it gets answered and if they don't have an answer right away they let me know they will get backt o me...
- INSURER:
Trupanion
- POSTED: 02/03/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Christina was professional while warm and a GREAT listener.
Christina was professional, while warm and a GREAT listener. Empathy is the #1 personal quality a customer relations rep can possess. She's a gem. She's in it for the love of the animals.
- INSURER:
Trupanion
- POSTED: 02/03/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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