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I never had a dog with so many problems. Some things were not covered by pets best but I knew that from their policy explanations.(luxating patella surgery during first year) Those things that our policy did cover were paid in a very timely manner. Our little Boston terrier has bad allergies and chronic vomiting in the morning. I was so relieved that blood tests to rule out some causes was covered. How can I ever thank you guys. Trouser is the best behaved dog we ever had with the most health problems. thank you for helping us afford finding what is wrong with him. We are currently trying a different diet and 1/2 25mg. benadryl daily to see if helps. Linda Eisele and Trouser

After extensive research, we selected Healthy Paws pet insurance in June for our two new Goldendoodle puppies. In early July, our 18 week old, Ziggy, swallowed a rock from our backyard which required major surgery to remove. He was in intensive care for three days. Needless to say, this was a very traumatic and expensive experience for all of us. We feel so happy that we chose Healthy Paws. They processed our claim and mailed our check within days after the vet paperwork was submitted. The process was simple - all online. The customer service staff at Healthy Paws is awesome! I received an email at the end of July inquiring about Ziggy's recovery. I didn't expect that - an insurance company that actually cares - WOW!!! I am happy to report that Ziggy has fully recovered and is back to his curious, feisty self. I would highly recommend Healthy Paws to any pet owner.

Our young Rottweiler had a successful major TPLO surgery 5 months ago. Embrace processed and paid the claim in a smooth and timely manner. So, when my clumsy girl twisted her now healed up leg and tore the meniscus in the same knee, I was upset on so many levels. She was unable to walk or stand, intense pain made her immobilized. She needed a wholly unexpected surgery to remove the torn cartilage. So grateful that it was covered by Embrace with their smooth and flawless service. It was so helpful to not worry about the insurance/financial impact of the injury and be able to attend to the care of my girl instead. Happy to report she is up and about without pain!

We are so thankful to have ASPC a pet insurance. Not only did they cover the knee surgery for our black lab, but they made every step of the process easy and understandable. I've heard horror stories from people with other pet insurance companies get their claimed denied repeatedly, but when I call a representative at ASPCA there always friendly and genuinely concerned about my pet. I couldn't be more pleased with the service, especially considering how affordable it is. I would recommend them to anyone.

For some reason, the statements don't get faxed completely or effectively when we file a claim. Recently we had a medication renewed for our dog Daphne and there was a snafu over the statement getting faxed from our vet's office. Working with Embracers on the chat line and later via email the issue was resolved, and quickly. The money appeared in our checking account very soon after.

Our Shih tzu mix "Lola" blew her knee out chasing balls at the park. It ultimately required TPLO surgery and Healthy Paws came through like a champ... picking up all the cost except our deductible. Super easy to put in the claim using the phone app and very fast and friendly service. They even emailed after the surgery to ask how Lola was coming along. Highly recommend.

Embrace followed through with our claim for our Lucy (boxer). Lucy had a small tumor removed and after filing her claim, we received a check for reimbursement on 80%, after our deductible as agreed in our plan. Check came in 7 days. Great experience!

Our 2 year old Shih tzu mix was super high energy and loved chasing the ball. One day at the park running for the ball her right rear leg just suddenly collapsed under her. We immediately took her to our vet who did xrays and said there were no broken bones but that there was a lot of movement in her knee joint. He suggested keeping quiet for 7 10 days to see if it got better. It did not so he referred us to a specialty vet in town. LVVSC http://lvvsc.com/ and they did a TPLO surgery on her. It has now been 10 days and she is doing amazingly well. The rehab is 12 weeks so we still have a long way to go. Our bill for the surgery was almost $3500. We had already met our deductible from the initial visit to our normal vet and we have now already received a check from HealthyPaws for 90% of the surgery charge. If only our personal insurances could be so easy to put in a claim and so fast to make a payment! We are VERY pleased to say the least. We did everything using the HealthyPaws app on Android and it was super easy. HealthyPaws insurance saved us from an expense we were not prepared for. We bought it when we first got her and it was obviously a great investment. They even checked in with us to see how Lola was doing ... a nice touch and not something we expected. :)

Great coverage. Thank you so much.

I've had other insurance companies for my animals through the years and embrace have been amazing. This has been the greatest insurance experience I've ever had. The go out of their way to complete claims and always ask about our fur babies. They were amazing when our year old puppy passed away and even sent a very sincere condolence. Pretty much everything has been covered and no surprises. Thank you so much.