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We adopted Itty Bit 4 years ago, this insurance saved his life and ours, they processed our claims in a timely manner. I highly recommend them to anyone with pets.

I started with Embrace after a 4,000 dollar surgery for my dog opened my eyes to potential accidents and costs a little puppy could amass. Ever since then, I have not worried about the costs or taking my puppy to the vet, because I know Embrace will be there for me. They are efficient, timely and communicative. I highly recommend getting your pets insured with Embrace.

Vert easy to deal with. Fast processing on claims

I have AKC Pet Insurance for my 8 yr. old German Shepherd Dog and we're getting a puppy. I contacted PetPartners to see if there was a discount for extra pets. There is. My puppy is now covered. I've had this insurance for 8 years and I am very satisfied. It gets more expensive as the pet ages, but the coverage really is very good. I have a wellness plan that covers routine care as well as illnesses.

I was heavily disappointed when I received my dog's review of medical history. While I submitted his medical history in April, at the beginning of our coverage, I was not provided with an overview of what charges would and would not be covered until September, when I submitted his claims. While the e-mail said the medical history reviewed was shared with me to "avoid surprises" I think it was extremely irresponsible to not provide this review in a timely manner. Had I known from the beginning which items in his history would be considered "pre-existing" and this not covered, I wouldn't have wasted my time and my vet's time in submitting our claims, as the majority of them were declined.

After treating our yellow lab for 2.5 years for kidney failure, with no pet insurance, I knew I was going to get it for my golden as soon as I could financially afford to do so. I am so glad that I made that decision, not 2 months after the passing of my lab, my 7 year old golden was diagnosed with lymphoma. How hard that was mentally and financially, had Embrace not covered the treatment. I can not say enough about the staff at Embrace, so friendly, compassionate and helpful in working with you to get everything processed quickly. I receive my reimbursements for treatment like clockwork. This truly is the best desision I have ever made !!

It was very easy to prepare and submit the claim for my cat. I thought the Claim details, including the Explanation of Benefits were easy to understand. Cheyenne was a Tortoise Shell cat. The pick list below under Breed doesn't include Tortoise Shell so I selected Calico, which is not the same as a Calico.

4 months ago one of my friends talked me into getting Embrace Pet Insurance. She shows dogs and has a household of various breed dogs all of which are her babies and all are covered by Embrace. She said others that show also use Embrace so I thought I'll look into the company. I have 2 dogs - 6 and 14. I decided to get insurance for just the 6 year old and so thankful I did. He had 1 pre-existing condition that I was aware of, luxating patellas (both knees,) so when he started limping I thought figures this is the knee problem and it's not covered. After a month of anti inflamatory meds that didn't help, my regular vet suggested I get an ortho evaluation and found he had torn his ACL. So he had the ACL surgery and also made an adjustment in his knee to strengthen the joint. Again, I figured this wouldn't be covered because anything with the knee would off limits. However, I was wrong! The ACL tear was covered and only the specific portion relating to the knee joint was not covered, a very small portion of the entire bill. I also requested that the bill for the first vet visit, which was denied because my vet wasn't sure it wasn't caused by the luxating patella, be reevaluated. This time it was approved. I can't say enough good things about the professionalism of Embrace and the quality of the service it provides.

We've had Pets Best Insurance for several years, but didn't need to use it until recently. They are so easy to work with. They even accepted photos of bills -- with sticky notes stuck to them! Uploading everything was easy, communication was fast! They worked directly with my vet if there was a question. We had multiple problems going on with our cat, and this was such a tremendous help. Also, their online chat was extremely helpful.

I have just started using Embrace and found out how great these people are.They are always asking and checking up to see if everything is o k.They pay you at a very timely manner and check to make sure you received your money. I would recommend them to who ever has a pet.