Olivia would not rest until my questions and situation were resolved!
Olivia would not rest until my questions and situation were resolved!! She was extremely patient and reassuring that she would get to the bottom of it. And so she did! She is a very valuable employee for TRUPANION. Its not very often that you find someone with such wonderful customer service talents. Thank you
- INSURER:
Trupanion
- POSTED: 01/29/2018
- BY: John
- BREED: German Shepherd
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
I like the ability to talk to a human.
I like the ability to talk to a human.. I don't do any business on line..
- INSURER:
Trupanion
- POSTED: 01/29/2018
- BY: Ellen
- BREED: English Bulldog
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Fantastic
Very helpful and caring people. Definitely recommend to others.
- INSURER:
ASPCA
- POSTED: 01/26/2018
- BY: Tabitha
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Two thumbs up!!!
Quick, easy and reliable! Great customer service and very organized! I love having my baby covered by Embrace!!
- INSURER:
Embrace
- POSTED: 01/26/2018
- BY: Michelle
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Very nice!
Bethany was extremely helpful and very nice. Took time to explain things to me (again!).
- INSURER:
Trupanion
- POSTED: 01/26/2018
- BY: Linda
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great customer service
Great customer service, super friendly.
- INSURER:
Trupanion
- POSTED: 01/26/2018
- BY: Lisa
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Helpful
Kathleen was amazingly Helpful, kind, and patient.
- INSURER:
Trupanion
- POSTED: 01/26/2018
- BY: Chris
- BREED: Poodle
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Very easy to submit claim and very fast response time by trupanion.
Very easy to submit claim and very fast response time by trupanion.
- INSURER:
Trupanion
- POSTED: 01/24/2018
- BY: Diva
- BREED: <Mixed Breed (Cat)>
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
No hassle getting reimbursed as promised and a fast turnaround.
No hassle getting reimbursed as promised and a fast turnaround.
- INSURER:
Trupanion
- POSTED: 01/23/2018
- BY: Richard
- BREED: Miniature Smooth Haired Dachshund
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No