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I’ve had Nationwide (VPI) for several of our dogs. Without it we would have had a financial burden. When nationwide says they’re on your side they mean it. Not just a slogan - it’s what they live by. Customer service is always good, claims are generally paid in a timely and accurate way. I’d give them a higher rating if I could.

I was surprised at how quickly my claim was processed. I will recomend to friends with pets. Thank you.

They are always helpful with answering questions and have a very easy claim process. My dog has had many medical issues this year and I am very happy to have insurance for her care.

I can't say enough how thankful I am for Embrace. Our dog passed away a couple weeks ago. We've had insurance with them pretty much since we adopted him about 10 years ago. He has had some issues here and there, and Embrace has always been prompt and clear in providing coverage, explaining what they covered and why, etc. The staff has always been great about responding to questions I have. The most impressive thing to me, is when our dog passed away, the staff was SO KIND to us. Losing a dog is losing your best friend, so things haven't been easy, but the staff sent us a hand written condolences card, they made a donation in our dog's name in memory of him, and in every correspondence they have been so kind and respectful. The end of a pet's life can also be filled with a lot of medical bills, so having Embrace has been so helpful to us financially at this time. If we ever decide to get another pet, we will be going with Embrace. Thank you all~

I would recommend you to other pet owners and have over the years. This is our 3rd dog insured with you over the last 20 years and it's been always reliable and helpful with their health costs.

I think this is a great and affordable service. Every time I have called I always get all the answering I'm looking for with patient, and caring staff members.

Thank you for following up with regard to Addison. He is doing much better now. Your attention to his claim is greatly appreciated.

Having pet health insurance through Nationwide was a great decision. A pet's health can be just as uncertain as anyone in our family. Pet health insurance takes the guess work out of "contacting the vet" or "waiting it out". Waiting it out because of anticipating expensive vet bills could put your dog's life at risk. Having nationwide pet insurance takes that concern away.

Good customer service. Always provide the coverage as advertised. Quick payment, and I love that they offer direct deposit!

I've been very happy with what claims are paid and how much is covered. Claims adjusting takes longer than I had expected. The process could be more streamlined for insured and insurer. Overall I'm very satisfied and would continue coverage on all my dogs and I highly recommend anyone with a pet who doesn't have unlimited funds also carry coverage and Nationwide's Whole Health is my choice.