Customer service has always been courteous professional and very helpful when I needed to correspond with them.
Customer service has always been courteous, professional and very helpful when I needed to correspond with them. Claim processing was very easy and quick and reimbursement was processed in a very expedient timely manner.
- INSURER:
Trupanion
- POSTED: 02/09/2022
- BY:
- BREED: Miniature Dachshund
- AGE OF PET: 7 - 10
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They were able to cover my dog's surgery
They were able to cover my dog's surgery
- INSURER:
Trupanion
- POSTED: 02/09/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I'm not happy with the expense of the insurance and the fact that the exam and evaluation of Bolo's eyes was not covered.
I'm not happy with the expense of the insurance, and the fact that the exam and evaluation of Bolo's eyes was not covered.
- INSURER:
Trupanion
- POSTED: 02/09/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Customer service has always been courteous professional and very helpful when I needed to correspond with them.
Customer service has always been courteous, professional and very helpful when I needed to correspond with them. Claim processing was very easy and quick and reimbursement was processed in a very expedient timely manner.
- INSURER:
Trupanion
- POSTED: 02/09/2022
- BY:
- BREED: Miniature Dachshund
- AGE OF PET: 7 - 10
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Knowledgeable Staff
Telephone representative was very knowledgeable, professional, and personable. She put me at ease and allowed me to ask as many questions as I wanted.
- INSURER:
Trupanion Canada
- POSTED: 02/09/2022
- BY:
- BREED: Maltipoo
- AGE OF PET: 7 - 10
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the lovely online chat representative
the lovely online chat representative
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Linnea was very accommodating and walked me through my questions and made feel much better about our dogs upcoming surgery.
Linnea was very accommodating and walked me through my questions and made feel much better about our dogs upcoming surgery.
- INSURER:
Trupanion
- POSTED: 02/09/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Very convenient for my vet to submit my information directly to Trupanion.
Very convenient for my vet to submit my information directly to Trupanion.
- INSURER:
Trupanion
- POSTED: 02/09/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Trupanion Sign-up Experience
The person I was speaking with was knowledgeable and responded to all of my questions, on the phone, and in a few follow-up e-mails.
- INSURER:
Trupanion Canada
- POSTED: 02/09/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Yes
No