Love ❤️ Nationwide
I have had Nationwide for several years and so glad I do. I have been able to provide necessary healthcare to my puppies that I wouldn’t have been able to without.
- INSURER:
Nationwide
- VETERINARIAN:
Shelby Vet Clinic and Animal Dermatology
- POSTED: 06/08/2023
- BY: Lisa
- BREED: Cocker Spaniel
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great service
ASICS is responsive, caring and quick. Each time I have called for advice they are so considerate, sympathetic, attentive and helpful. Even more so than the vet! Never denied a claim. Highly recommend this company!
- INSURER:
ASPCA
- POSTED: 06/08/2023
- BY: Candace
- BREED: Tuxedo
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Easy filing, quick reimbursement with Metlife
Over the past 30+ years, I have had 5 dogs. We adopted our current dog last year. I Received an email from the rescue organization with a link to Metlife pet insurance. We had never had pet insurance with any of our previous dogs but this policy was so comprehensive (low $250 deductible, 90% reimbursement, wellness rider covers all appointments and prescriptions--including heartworm medication--) and there was no waiting period. We decided to give it a try. I called and was told that coverage would begin immediately (our dog was scheduled to arrive in two days).
Five days later, I was filing a claim. Our dog had severe diarrhea at 3 am and I brought her to the emergency room at the pet hospital. The first claim was the longest to process (several weeks) due to registering and setting up the account with my bank (funds are transferred directly in to my checking account). And I filed another claim for scheduled puppy vaccinations while the first one was still processing, so they processed them together and issued one payment. After that, it was easier. Reimbursement arrives in my account about a week after the claim is filed. All claims are filed electronically; I download the documents from the vet (itemized invoices and exam notes) and send them along with the claim.
We opted for the wellness rider, which I highly recommend. Annual visits, vaccines, HER SPAY (our vet could not believe how comprehensive this coverage is. I was told that it is very rare that spaying/neutering is covered under insurance). Our policy is up for renewal this month, and I received an email that there would be a very modest (10%) premium increase, but the amount of coverage will increase as well. I am very happy that we opted for Metlife Pet insurance!
- INSURER:
MetLife
- POSTED: 06/08/2023
- BY: Frances
- BREED: Labrador Retriever (Chocolate)
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
We love pets+us
They answered all our questions, they were sincere and did everything possible to make our claim go smoothly.
- INSURER:
Pets Plus Us
- POSTED: 06/08/2023
- BY: Tara
- BREED: French Bulldog
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
slow response for the first time
The last claims I submitted especially the one from 5/26/23 is not decisioned. More importantly, this is exactly the reason we have pet insurance! For the first time in the six years we have had your coverage, I am very disappointed.
- INSURER:
Trupanion
- POSTED: 06/08/2023
- BY: Nancy
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
The team is always professional courteous and efficient.
The team is always professional, courteous and efficient.
- INSURER:
Trupanion
- POSTED: 06/08/2023
- BY: David
- BREED: Shetland Sheepdog
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Excellent customer service!
Excellent customer service!
- INSURER:
Trupanion
- POSTED: 06/08/2023
- BY: Laura
- BREED: Basset Hound
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Puppy parent
Generally it is very good. Recently I have one drug that they continue to not pay every time I buy it even though it is part of his current condition and after we remind them it is paid. It is very annoying that I have to continually get the claim redone
Did you find this review helpful?
Yes
No