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Thank you very much. As stated, years ago and after eight dogs it was all on us. Thank you for your help.

After a scare with our pup, we were very relieved to have our claim approved and payment sent so quickly. The last thing we want after worrying about our pet is to also worry about payment. Pets Best made it so easy. With our last pet insurance company, it felt like we were jumping through hoops to get a claim approved.

Always very responsive and quick turnaround

Very helpful with our vet expenses for our Dobie.

I'm glad we have Nationwide for both of our dogs. I like that it covers everything from vaccines to flea/tick and heartworm meds to major illnesses. However, it was so much nicer when you used to pay claims in 5-10 business days when we first signed up. Now we're lucky if it's paid out on the 30th day.

I have two labs and enrolled them in Healthy Paws about two years ago after being urged by a fellow dog owner. My oldest, a chocolate has had health issues for most of his life, however, nothing life threatening. Realizing the high cost of specialized veterinary care and upon referral from a friend whom had a near catastrophic illness experience with her lab which could have easily wiped her out financially, I made the wise investment in enrolling my two dogs with Healthy Paws. Recently, my oldest dog became terribly ill and would not eat. Our family vet indicated that his symptoms were beyond their practice and would have to take him to an Emergency Vet offering advanced care. Thankfully, the vets at the emergency center did an amazing job saving him as he was diagnosed with an autoimmune disorder requiring numerous tests and prescription drugs. He’s now home but certainly not 100% as his recovery will take months. Needless to say, the 3 day emergency stay, tests and drugs costs were significant and would have quickly wiped out my savings. Thank goodness for Healthy Paws!! Filing a claim was simple via their mobile app and within about a week, 70% of his expenses were reimbursed. On top of that, one of their reps contacted me, inquiring about my dog and expressed sincere care and concern. I have NEVER had someone from an insurance company contact me to ask if things were ok. I was amazed In today's day and age of rising health care costs, you CANNOT afford to not take out a policy on your loyal canine or feline companion to cover any unforeseen medical events. I cannot provide a higher recommendation for anyone contemplating pet insurance than to Healthy Paws. As background, I've had my beloved lab for over 12 years and have been through a lot together. Both he and my other dog are the family I never had and I am so appreciative for Healthy Paws and the caring and supportive people that work for this company.

My dog Jackson ate grass to the point that it became impacted in his stomach and he needed immediate surgery. Including x-rays and surgery the bill was over $6,000 Nationwide reimbursed me over $2,000. A nice help in a stressful/expensive time. Exceeded our expectations!

This is the first time I've had pet insurance and I have to say it's been a pleasant experience so far. Claims are handled fast, I can e-mail them (very few people use a fax and fewer still have a landline) and know they'll be reviewed promptly. When I called to get a quote reps were personable, warm, and made sure I understood my different options. I certainly wasn't pressed into choosing the most expensive plan, which I appreciate. I am keeping the plan next year, so that decision speaks for itself.

It gives us great peace of mind to know that we will be able to afford to address our Charlie’s medical issues. Especially as he gets older. However there does seem to be a long lag time between claim submission and claim payment.

Excellent customer service and claims are paid fast!