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The amount of coverage isn’t always accurate and Trupanion covers less than it says. A bit disappointed

Embrace Pet Insurance has been very easy to work with & attentive to calls & questions. Excellent customer service & if you have questions or concerns they get back to you right away. The breakdown of the claims is very easy to comprehend & there are no hidden fine print details. They are thorough with getting your pet’s medical records, which they keep on file for future reference, & claims processed right away! When dealing with expensive vet bills, it’s reassuring to know the refunds will come in a timely manner.

Submitting claims are quick and easy.

I've been satisfied thus far until a recent claim for Jan. 9 came back with no info at all on the EOB: no amount, acceptance or denial, not even the date of service! I'm awaiting a response to my query.

Trupanion is the best insurance company that I do business with...bar none!

Trupanion is the best insurance company that I do business with...bar none!

When we first got our dog, I wasn't sure whether to get pet insurance for him or not. ASPCA was recommended to us. Because of them, I don't ever hesitate to bring my dog to the vet. Also, when he was going through some medical issues, I was able to call them on the phone and they discussed with me what would be covered and what would not. More importantly, they discussed what would be in the best interest of my dog whether it would be covered or not. They have even called to check on him after receiving multiple claims for one incident. I would highly recommend them to anyone who is looking for pet insurance.

Hope the process of the claim can be quicker.

Very courteous and efficient service and easy to place a claim.

Kyra didn't resolve my issue but gave me the forms and recommended steps for addressing my concerns.