Ashley was very helpful and friendly and gave a knowledgeable answer to my question.
Ashley was very helpful and friendly and gave a knowledgeable answer to my question.
- INSURER:
Trupanion
- POSTED: 02/11/2022
- BY:
- BREED: Australian Labradoodle
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
I’m very satisfied with Trupanion .
I’m very satisfied with Trupanion .The speed they process my claims are unbelievable .I will certainly recommend Trupanion .
Did you find this review helpful?
Yes
No
The call was picked up quickly and all of my questions were answered.
The call was picked up quickly and all of my questions were answered.
- INSURER:
Trupanion
- POSTED: 02/11/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
I find that every time I submit an invoice I have to call or chat with someone to understand it.
I find that every time I submit an invoice, I have to call or chat with someone to understand it. Jordan was great!
- INSURER:
Trupanion
- POSTED: 02/11/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
The customer service rep Drew literally took my call within 30 seconds--no prolonged wait and not a lengthy navigation of the phone tree.
The customer service rep Drew literally took my call within 30 seconds--no prolonged wait and not a lengthy navigation of the phone tree. More importantly, Drew literally guided me step-by-step through my first claims request. It was a refreshing experience to say the least.
- INSURER:
Trupanion
- POSTED: 02/11/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Can’t believe how fast your responses and claims reimbursements.
Can’t believe how fast your responses and claims reimbursements. Thank you.
- INSURER:
Trupanion
- POSTED: 02/11/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
The insurance is outstanding and the staff are awesome.
The insurance is outstanding and the staff are awesome.
- INSURER:
Trupanion
- POSTED: 02/11/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Mindi was so lovely and helpful.
Mindi was so lovely and helpful. Great staff person. All Trupanion staff are great.
However, Trupanion's policies on existing conditions is biased against rescue dogs and favours designer dogs who will ultimately have more expensive claims in the future. I'm only keeping my insurance in of an accident as that seems like the only thing she's covered for.
- INSURER:
Trupanion Canada
- POSTED: 02/11/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
The person who helped me was very helpful and compassionate!
The person who helped me was very helpful and compassionate!
- INSURER:
Trupanion
- POSTED: 02/11/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
My claims were handled quickly and efficiently
My claims were handled quickly and efficiently
Did you find this review helpful?
Yes
No