Fast, friendly, and true to their word.
I have absolutely nothing negative to say about Embrace. From the first day I bought a policy on my cat, Peter, to my latest claim experience, all I can say is these people are awesome. When you call, you actually get to talk to a real person, who is equipped to answer all of your questions. I recently had Peter in for 3 separate visits for his dental cleaning. Our benefit was up to $400 for this. The hospital took my one claim form and sent it to Embrace along with the three dates and Embrace turned it around in impressive time! Their communications by email to let you know they received the claim as well as when they are sending the check, it just a wonderful added bonus.You can't go wrong with this company.
- INSURER:
Embrace
- POSTED: 10/24/2012
- BY: Gayle
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Best customer service I have ever witnessed!!!!
Oh my world i have never seen such thoroughness and efficiency the claim was put in today for wellness rewards claim and I already got an approval and I will have it deposited in 2 days all I can say is I amazingly stunned! Embrace you guys rock!!!!!
- INSURER:
Embrace
- POSTED: 10/24/2012
- BY: Zeinab
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Excellent pet insurance
Our 5 year old dog, Baxter, developed cancer and had several costly, but necessary medical bills. The communication was great, the insurance was exactly as described, and the interaction was highly professional. I would certainly recommend this pet insurance company to others.
- INSURER:
Embrace
- POSTED: 10/09/2012
- BY: Catherine
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Wellness care
I purchases the optional wellness care plus package for both of my english bulldog puppies. The best thing about Embrace is that they don't dictate what portion of your allowed dollars can be spent on vaccines, heartworm testing, etc. All other companies will only pay out a certain portion of your wellness care dollars based on category, but not EMbrace. If you spend 200$ all on vaccines, they reimburse you 200$. The claim process was rather quick. And I am impressed with the constant communication the company provides me during the claim process. I got every dollar back from wellness checkups thus far without any hitch. Awesome company!
- INSURER:
Embrace
- POSTED: 10/08/2012
- BY: Erin
- BREED: Bulldog
- AGE OF PET: 0 - 3
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MY BEST FRIEND TORE HIS ACL
About one month ago, we were told that our 6 year old Lab tore his ACL and surgery would be required. The cost was $4,000 and Embrace covered 80% just as they had promised. The claim was received and entered and we were notified. The check was cuta and we were notified with the specifics of the payment. I am very very impressed with Embrace and wish them continued success.
Thank you to the Embrace team!
- INSURER:
Embrace
- POSTED: 10/05/2012
- BY: Ed
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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I am WOWED!!
My 4.5-month-old Cockapoo Bailey accidentally swallowed a pill at his Grandpas house and was rushed to the emergency clinic and ended up being admitted for a 2-day hospital stay. This was my first claim and I expected it to take awhile to process. I submitted the claim and received a response within days.
The coverage was true to the policy and I am thrilled with my decision to choose Healthy Paws! They were very kind in their correspondence and inquired about Baileys well being. I know I have the Cadillac of coverage for him!
- INSURER:
Healthy Paws
- POSTED: 10/02/2012
- BY: Nancy
- BREED: Cockapoo
- AGE OF PET: 0 - 3
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Coverage I was hoping for
I have no complaints other than the time it takes to get the claim reviewed, but i think that is to be expected in the any kind of claims review.
- INSURER:
Embrace
- POSTED: 09/30/2012
- BY: Ian
- BREED: Boxer
- AGE OF PET: 7 - 10
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MICROCHIPPING
I was very impressed with the ease of filing a claim. My vet's office did all the paperwork and very soon thereafter I received my check. I would definitely recommend Embrace to anyone.
- INSURER:
Embrace
- POSTED: 09/29/2012
- BY: Sandra
- BREED: Chihuahua
- AGE OF PET: 7 - 10
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certainly not worth the money!!
If I weigh the premiums paid against the vet bills for covered conditions, it was definitely not worth the money. I was reimbursed a certain percentage for covered conditions, but considering the deductibles and allowed amounts, ASPCA coverage did not pay off for us even considering the fact that our dog did require more than usual veterinary care because of allowed conditions.
I would not recommend ASPCA Pet Insurance to anyone for this reason and the fact that reimbursement was always greatly delayed.
I also had the feeling that anytime we received reimbursement that they felt we were lucky to be getting it. Isn't this what insurance if for?
- INSURER:
ASPCA
- POSTED: 09/26/2012
- BY: rICHARD
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Outstanding Customer Service
This was a wellness claim on my 6 year old female. The company was very efficient and helpful when filing this claim. I have and will continue to recommend Embrace Pet Insurance. In this day and age with the economy as is and the cost of having animals of any kind or breed, it is necessary to have insurance to help with the cost of pet care.
- INSURER:
Embrace
- POSTED: 09/26/2012
- BY: Jinx
- BREED: Dachshund
- AGE OF PET: 7 - 10
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