5
out of 5
Verified
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5
out of 5
Verified
Since I have had Trupanion they have been great in helping me maneuver through any and all claims that I have had with my Cat Ali.
Since I have had Trupanion, they have been great in helping me maneuver through any and all claims that I have had with my Cat, Ali. They inform you right away as soon as they receive the claim, and if no further info is needed, they pay fairly quick. I have always had a positive experience with all the Trupanion representatives, kind, professional and caring. I would recommend them in a heartbeat.
- INSURER: Trupanion
- POSTED: 06/03/2023
- BY: Karen
- BREED: Mixed breed
- AGE OF PET: 7 - 10
5
out of 5
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5
out of 5
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5
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1
out of 5
Avoid this pet insurance. it is scamming
If there is a ZERO that I could choose, I will choose Zero. This is the worse insurance company I have dealt with. My policy was issued in Jan 2020. My dog was very healthy and have never need to see a doctor since the policy issued until recently swallow something and get stuck in esophagus. I took her to see a Vet, get X-ray and blood work done. It cost $960.00. I submitted a claim and got refused. The Fetch said I did not take my dog to do an examination within 6 month of the pollicy issued. That means since the very beginning of Jan 2020 to today. My dog was covered nothing but I paid over 3000.00 on her insurance. This is just scamming. And also, all other pet insurance can be claimed through Vet office but not this Fetch. Therefore, please stay away from this pet insurance company!
- INSURER: Fetch
- POSTED: 06/02/2023
- BY: Jessie
- BREED: Poodle
- AGE OF PET: 7 - 10
1
out of 5
1
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Not Happy With Coverage
I'm not happy with this coverage. Trupanion coverage was offered to me on my new rescue dogs first vet visit. First month free, no waiting period on claims. I put in 3 claims for almost $500 and received less that a $20 refund. The claim's process took almost 2 months. I included all paperwork and receipts needed. My claims were approved, however, I didn't receive any refunds for 2 claims, because there is a Per Condition/Illness Lifetime Deductible. I also found out that exam fees and such aren't covered. I wasn't informed about this type of deductible upfront. I had to search through all of the insurance documents lingo to find it. This insurance is also more expensive that others and there is also a $35 charge on your first months payment. I have a great insurance company for my other dog and I'm highly disappointed and could never reccomend this company.
- INSURER: Trupanion
- POSTED: 06/02/2023
- BY: Karen
- BREED: Siberian Husky
- AGE OF PET: 0 - 3
5
out of 5
Best ever
My dogs have been insured with several different companies and Pets Best has been the best of all of them by far. It is easy to file a claim, they didn’t ask for his entire veterinary history, and they paid fairly quickly. Fenway and I are very pleased with Pets Best!
- INSURER: Pets Best
- VETERINARIAN: All Pet by Noahs
- POSTED: 06/02/2023
- BY: Linda
- BREED: Italian Greyhound
- AGE OF PET: 7 - 10
5
out of 5
Verified