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My puppy had her first two visits to the vet three weeks apart. I have been reimbursed already for both visits. I used the VitusVet App to submit the claim. Great overall experience so far.

Exemplary customer service! Wonderful coverage & reimbursements! Especially when your pet is critically sick & u have enough to worry about.

I've had insurance with Pets Best for the last 11 years. While I've had a few claims over the years, it wasn't until last year when I fully recognized and appreciated how wonderful Pets Best is to work with! My 10 year Golden Doodle, Dempsey, had major surgery to remove cancer from his hip and had some subsequent issues during the recovery. The claims were highly involved and somewhat complicated. Each time I had questions or needed assistance with follow up the person on the other line was patient and showed compassion during a very stressful time. They truly understand that for most of us, our animals are our children and feeling their compassion made a very difficult situation easier to navigate. Most recently, Dempsey began to cough suddenly and it only progressed to the point I ended up taking him to the emergency vet at 4:00am. X-rays and tests determined he had sever pneumonia. After spending the night at the emergency vet on fluids, he was able to return home to recover. Within days of submitting the latest claim I received notice that it was processed. I can't recommend Pets Best enough and am eager to recommend them every chance I get! The ease of submission, the prompt turn around and the compassionate voice on the other line make for a great experience every time.

This is my first insurance for an animal. This is my 2nd cairn terrier. It has been wonderful having insurance. It's been terrific!

We were really worried about our Chessie, Finnegan. He started having terrible diarrhea and losing alot of weight very quickly. Needless to say our vet bills were mounting up but Nationwide kept paying thems and never once questioned us about his treatments. We have three dogs; Norman, Killian and Finnegan and I could not imagine how we would handle everything without having an insurance on our side that really understands what we feel for our pets. They are like our children and when they are sick, there is not enough we can do to make them feel better! We are so grateful for this insurance. I think they are the best out there!

We are so please to have Nationwide Pet Insurance on Brandy. The piece of mind that comes with knowing she is covered is priceless.

this was my first claim experience with Pets Best and i would rank it as exceptional. Very quick, very easy and payment came with detailed explanation of what was covered

I have been pleased with embrace insurance. The bulk of my claims that I have submitted have been paid. They are good about contacting the vetoffice for additional info. They make it easy and painless. Definitely recommend.

Our doodle had an ear infection one week followed by a bout of gastroenteritis. Our vet filed his claims for us and both were approved within a week or so and two checks arrived in the mail within a week of approval. These were expensive vet bills over $400 and $500 making a one year insurance premium on our Sam (labradoodle) so well worth it. We recouped most of our money spent out of pocket. Thank you Nationwide!

Trupanion has been extremely helpful and easy to work with.