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I chose Healthy Paws as pet insurance for two dogs. Beware of this insurance company that is rated as No. 1 when processing your claim. I was told by a representative this morning that they do not use the diagnosis of the vet to determine payment. How do you accurately determine payment on a claim without processing the diagnosis of the vet? I will be finding another pet insurance as this one fell well below ratings and expectations. Don't always believe the ratings and do your homework. This is a costly expense so choose wisely or you too will be surprised when you go to file a claim.

I chose Healthy Paws as pet insurance for two dogs. Beware of this insurance company that is rated as No. 1 when processing your claim. I was told by a representative this morning that they do not use the diagnosis of the vet to determine payment. How do you accurately determine payment on a claim without processing the diagnosis of the vet? I will be finding another pet insurance as this one fell well below ratings and expectations. Don't always believe the ratings and do your homework. This is a costly expense so choose wisely or you too will be surprised when you go to file a claim.

Embrace has always been quick to respond and paid claims promptly. I read about them in Ingrid King's Conscious Cat Facebook column and she was exactly right. They're the best, and so worth the peace of mind. The only thing worse than being told your beloved companion needs a $2000 bladder operation and then a $2700 urinary operation 3 months later would have been not having Embrace Pet Insurance. Who has that money readily available? Not us.

My claim was easy to file. Payment was received in a quick manner, thank you.

Thanks for all you do

My poor beagle, Sundae, had 3 leg surgeries last year (2016) - she tore the ACL in both legs. Unfortunately, one of her legs never fully healed and she doesnt use it and is in pain. We have to keep her on pain mess to help manage her discomfort. "

Pets Best has been a huge help for me. I have a 4 yo rescue kitty that has been diagnosed with congestive heart failure.....at such a young age, I cannot just let him go without a fight. He was diagnosed Dec 8 and it has taken 2 months of weekly ER visits and adding new medication and seeing the Heart Specialist.....we have finally gotten him a bit more stable. Everyone I have spoken with at Pets Best is so very empathetic and caring. Sending in my claims is easy and they pay right into my checking account quickly. If not for them I would not be able to give such great care....and because of them, my Stress level is definitely lower knowing I can help my little guy. As of today, he has gained weight back and he is super happy and playful. He seems to be on an upswing and we are praying we are now just doing rechecks every few months. I am so very grateful for this company for helping me continue to give my little guy a good quality of life and lots of love. He is a rescue and deserves to have many more years of good health and lots of love. THANK YOU PETS BEST!!!! I am forever grateful for your help!!

I am so appreciative for the quick response and the helpful assistance I get when I call in. I have a serious situation with my pet which is heart breaking but Pets Best has certainly helped keep down some of the stress by fast payment and easy claims filing. THANK YOU!

I understand my insurance wish I could change the policy sooner but like it