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My poor Dachshund dislocated her hip. Thank goodness for PetsBest. I sent in my claims..... very easy with the App. They paid my big and small claims I sent in. If you don’t want to call them they even respond through text message. The company is good and Like any insurance company make sure you review your contract and ask questions before purchasing to see which plan works best for you.

My claims are always processed quickly and correctly. I have never had to call to question a payment. Plus Trupanion always keeps me informed by sending an email letting me know that they received my claim and when my claim is finalized.

Not only does nationwide provide financial help, but they genuinely care and follow up to see how my pet is doing. It’s very nice to know they seem to genuinely care. Customer service is excellent as well. Highly recommend!

I have never had a problem or issue with Nationwide Pet Insurance and claim review and reimbursement. Always consistent. We wouldn't consider any other insurance for our furbabies.

However, It seems to take longer to process a claim with a condition that has been going on for 3 years.

However, It seems to take longer to process a claim with a condition that has been going on for 3 years.

Easy filing and coverage great

This is my second pet, my first experience with insurance didn't go well. Pets best has been great, it has been simple, informative and quick (the whole process took about a week) I am very pleased.

I was so thankful for my Nationwide pet insurance coverage during one of my cat's recent dental procedures to address the effects of dental disease and tooth extraction. Anytime our pets have medical issues, financial coverage is the last thing you want to think about. I've been a Nationwide pet insurance customer for nearly 6 years and never had to file a larger claim. The filing process was quick, easy, and the benefits covered nearly all of the procedure costs. I was so relieved to be able to focus on my kitty's healing and recovery and appreciated the follow up note from Nationwide to check on her medical status a few weeks after the procedure.

I am happy that we finally got out claim paid, but it took about 6 months. Why???? We pay our premium every month, we provided al of the info you needed in a timely manner and yet we had to wait 6 months. I would expect better from a well known company like Nationwide. We have another claim in now for our other dog. I certainly hope it won't take as long or we will consider taking our business to anther insurance company. Thanks for listening.