I do not like the fact each "Event" has a deductable -- should just be a total for all.
I do not like the fact each "Event" has a deductable -- should just be a total for all.
- INSURER:
Trupanion
- POSTED: 07/25/2020
- BY: Caroline
- BREED: Boston Terrier
- AGE OF PET: 7 - 10
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Great Customer Service!
great customer service. researching late at night and was able to get a rep to explain. very transparent conversation and helped make my decision.
- INSURER:
Trupanion
- POSTED: 07/24/2020
- BY: Gale
- BREED: Poodle-Miniature
- AGE OF PET: 7 - 10
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Great experience.
Great experience. Forms easy to complete. Processed quickly. Thank you
- INSURER:
Trupanion
- POSTED: 07/24/2020
- BY: Diane
- BREED:
- AGE OF PET: 7 - 10
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Although Sara was excellent I always leave room for improvement which in this case I can't think of anything.
Although Sara was excellent I always leave room for improvement, which in this case I can't think of anything.
- INSURER:
Trupanion
- POSTED: 07/23/2020
- BY: Domenick
- BREED: Great Dane
- AGE OF PET: 7 - 10
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Went from a great company to a horrible one,will change company after insurance runs out if this is how they perform.
Need to go back to being the company you were, the changes are not good. I had you for many years with my dog & didn’t question using you for my two pups but the experience has been horrible and I’m sorry I signed them with the new Embrace
- INSURER:
Embrace
- POSTED: 07/22/2020
- BY: Judith
- BREED: Havanese
- AGE OF PET: 7 - 10
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each time I call your firm EACH representative is helpful knowledgeable and kind .
each time I call your firm EACH representative is helpful, knowledgeable and kind ... it is a pleasure to call and I ALWAYS get my issue resolved
- INSURER:
Trupanion
- POSTED: 07/22/2020
- BY: Bonnie
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Excellent customer service and fast reimbursement
I’m very pleased with how helpful and professional Abby H. was with helping me with my claim. She went above and beyond my expectations. The reimbursement process was easy and very fast I received in the mail.
- INSURER:
Embrace
- POSTED: 07/20/2020
- BY: Linette
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Trupanion has been very easy to work with for claims and coverage.
Trupanion has been very easy to work with for claims and coverage. The customer service people are very helpful and professional.
- INSURER:
Trupanion
- POSTED: 07/20/2020
- BY: Kimberly
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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we love Trupanion
Trupanion is everything we signed up for and more-A wonderful company-honest- compassionate and professional. Integrity- we are very grateful for all your help with our pets health
- INSURER:
Trupanion
- POSTED: 07/19/2020
- BY: Ruth
- BREED:
- AGE OF PET: 7 - 10
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