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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Very good

I had ensured my dogs, and the first month I did report the vet visit, and they reimbursed me a good amount of the bill I paid for it.

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1

out of 5

How is this legal?

After eight years as a Pets Plus Us customer, I'm incredibly disappointed with the recent changes and lack of communication I've experienced. What started as a reliable insurance provider for my furry friend has transformed into a frustrating and potentially predatory service. The initial shock came when I noticed a premium didn't come out of my bank account. Upon calling Pets Plus Us, I was informed that my policy was discontinued and I hadn't opted into their new coverage. The problem? I never received any notification of this significant change. This lack of communication alone is unacceptable for a long-standing customer. However, the real issue lies in the details of the new plan. I was offered a policy with drastically reduced coverage – a drop from $5000 per incident to a mere $3000 annually total. This represents a massive decrease in protection for my pet. To add insult to injury, this downgraded coverage comes at a higher price, nearly $30 more per month than my previous policy. When I raised my concerns with Pets Plus Us, I was essentially told that this severely limited plan was my only option. Furthermore, they informed me that if I chose to explore other plans or insurance providers with better coverage, any prior vet visits – even for common issues like vomiting or accidental ingestion – would be considered pre-existing conditions. This is a blatant attempt to strong-arm loyal customers into accepting a subpar product with significantly reduced benefits. This tactic feels incredibly disingenuous and borderline unethical. To penalize customers for exploring better options after unilaterally changing their policy is a terrible practice. It leaves me questioning the integrity of the company and its commitment to its customers. My loyalty of eight years has been met with a complete lack of transparency, a significant reduction in coverage, and thinly veiled threats. While I understand that companies can change their policies, the way Pets Plus Us has handled this transition is deeply concerning. I'm left wondering how this is even legal, and more importantly, I'm incredibly disappointed that this is how Pets Plus Us treats its long-standing customers. Be warned: what appears to be a reliable and trustworthy insurance provider can quickly become a source of frustration and financial burden. I highly recommend carefully reviewing your policy and exploring all available options before committing to Pets Plus Us.
  • INSURER: Pets Plus Us
  • POSTED: 02/12/2025
  • BY: Jonathan
  • BREED: Labrador Husky
  • AGE OF PET: 7 - 10
1 comments

POSTED: | BY: Megan

Experienced the same thing and am so sorry to hear this happened to you as well!

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4

out of 5

Izzy's Care

"Our dog Izzy had her annual physical. She's getting older so the bill was high but Pets Best did reimburse us for some of the cost and that was helpful."
  • INSURER: Pets Best
  • VETERINARIAN: Vca
  • POSTED: 02/12/2025
  • BY: Tony
  • BREED: Other Mixed Breed
  • AGE OF PET: 7 - 10

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5

out of 5

Pets Best had our backs!

My beautiful girl had unknown health issues and Pets Best did not hesitate to reimburse me as we travelled to specialists and several vets for a plethora of tests. They were responsive to our claims and stood by our contract. I am thankful to have had them by our side. Our girl passed over the rainbow 🌈 bridge and they were immediate and kind in refunding the unused premium we paid. Thank you Pets Best, you made our search for an answer possible.
  • INSURER: Pets Best
  • POSTED: 02/12/2025
  • BY: Christina
  • BREED: German Shepherd
  • AGE OF PET: 0 - 3

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5

out of 5

Love Met Life Pet Insurance

We’ve had Met Life 2 years or so, excellent experiences, easy online processing, claims reimbursed within a week or so , very important customer service is great . We’ve had several emergency room visits they were covered and Drs. Appointments , blood work and meds covered . I’d recommend MetLife 💯percent ..
  • INSURER: MetLife
  • POSTED: 02/12/2025
  • BY: Maryann
  • BREED: Labradoodle
  • AGE OF PET: 0 - 3
1 comments

POSTED: | BY: Paula

Great company gets 10 Stars. Kudos to everyone as well.. Services, responses and yes, recommended 100% without any doubt! Keep up the great work.

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5

out of 5

Quick and Easy claims

I thought submitting claims might be a hassle but it wasn't. I took a picture of my itemized invoice. I got reimbursed to my care credit card about 2 business days later. That simple! I would definitely recommend Pet's Best insurance.
  • INSURER: Pets Best
  • POSTED: 02/12/2025
  • BY: Victoria
  • BREED: Cocker Spaniel
  • AGE OF PET: 0 - 3

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5

out of 5

Ear infection

Pets Best is easy to work with when filing a claim. They have approved almost every claim we have sent in. They get your refund to you quickly directly to your bank account.

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5

out of 5

Very Pleased with Healthy Paws!

Healthy Paws is the first/ only pet insurance we have ever used, so I can’t compare to others but we have been very happy over the past 7 years. Our dog recently had ACL surgery and the day after I submitted the claim It was approved and we were reimbursed our 80% soon after. The response time is quite fast and correspondence when needed has been pleasant and efficient. Very helpful with coverage for medicines, illnesses and injuries.
  • INSURER: Healthy Paws
  • POSTED: 02/11/2025
  • BY: Jess
  • BREED: Labrador Retriever (Black)
  • AGE OF PET: 7 - 10

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5

out of 5

Pets Best is the BEST

Big thanks for allowing peace of mind during a rough year with cancer and recovery with our sweet boy. I recommend everyone have pet insurance and Pets Best was amazing.

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4

out of 5

One of the better pet insurers

We have a large senior dog who has been pretty healthy all her life but recently had several issues. Healthy Paws has been very good. The premiums are not cheap but particularly in the senior years, the bills add up quickly and Healthy Paws has paid almost everything I have submitted, and most importantly the big bills. I was surprised that the actual vet visit itself (the actual consultation) is not covered but in their defense t is clear in their documentation upfront. Just be sure to sign up when they are puppies otherwise any “preexisting conditions” can cause claims not to be paid later.

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